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Verified IAP revenue different than iTunes Connect

Discussion in 'Unity Analytics' started by heeho17, Mar 20, 2017.

  1. heeho17

    heeho17

    Joined:
    Jun 2, 2014
    Posts:
    7
    When I go on to Unity Analytics, it shows that my IAP (I only have one in my game) had a verified revenue of $5.97 on March 11. However, in iTunes Connect, it shows that my IAP revenue that day was only $1.98. Why is this?
     
    heeho17, Mar 20, 2017
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @heeho17,

    There are a couple of possible reasons for this, but I would need to see your specific project to know for sure.

    Are you using Unity IAP? If so, are you also using Analytics.Transaction()? This is unnecessary, since the Transaction event is actually called within Unity IAP, so this would double count your revenue.

    Also, it is worth noting that our dashboard displays all time and dates in UTC, so if that is not how Apple breaks up their revenue data, then there may be a discrepancy between days.

    Would you be able to submit a support ticket and please include your project ID:
    https://analytics.cloud.unity3d.com/support/
     
    ap-unity, Mar 24, 2017
    #2