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upgrade to Pro license, now I have a License Error

Discussion in 'Getting Started' started by bradcarvey, Aug 15, 2017.

  1. bradcarvey

    bradcarvey

    Joined:
    Jan 10, 2017
    Posts:
    4
    I purchased a pro license for 1 year $1500. I can no longer do anything with Unity. I start the program and I get a license Error. Reinstalled Unity.
    I am trying to get this to work on an HP workstation, that previously ran the personal edition.

    I tried to use unity support, but they told me to go to the forum.
     
  2. bradcarvey

    bradcarvey

    Joined:
    Jan 10, 2017
    Posts:
    4
    I get 2 choices "Quit" or "Re-Activate". Re-activate does not work.
    If I select "My Account", I can't "go to my account", Manage Organizations".
     
  3. Ryiah

    Ryiah

    Joined:
    Oct 11, 2012
    Posts:
    20,951
    Unity stores the license file at one of the following locations.

    For Windows: C:\ProgramData\Unity

    For macOS: /Library/Application Support/Unity

    You could try renaming the file (it has a ULF extension) and see if it corrects itself.
     
  4. Jaimi

    Jaimi

    Joined:
    Jan 10, 2009
    Posts:
    6,203