[Unity 5] Screen becomes gray for a couple of seconds after splash screen

Hey guys!
Just upgraded my game to Unity 5 and after some tweaking it works great, the PRO features are as awesome as I imagined!
Nevertheless, I have a small issue in the BlackBerry build (tested on android and this doesn't happen): The screen becomes gray after the splash screen and stays like that for some seconds; still, the game keeps running behind the screen (I can hear the intro sequence playing).

Do you know if this is a bug or am I missing something extra for the BlackBerry build?

Thank you in advance!

 

hello,
i have the same issue on BB10 and not on android.

 

Done. The case number is 679256.

 

Great, thank you!

Please let me know if you find a workaround in the meantime.

 

I have the same problem. After installing Unity 5.0.1 a gray screen appears at my game after the splashscreen and before loading the first scene. (On a Blackberry Passport). On Unity 5.0 it does work well, but if I revert my game to Unity 5.0, all my objects in some of my scenes are gone.

I tested this also with a clean new scene.

 

I'm commenting here as well so I can find it again later when its fixed and for updates... I have a BlackBerry game I need to release and I'd like to get rid of the gray screen as well. I'd rather not downgrade to Unity 5.0.0, but might need to.

I love the changes, keep at it I wouldn't mind the gray screen (it looks like its for fading in or something) if the colour could be made changable (the rest of my game has a dark black background)

 

Any news on a fix for this?

 

While your at it, you might want to address the Passports splash screen issue. The passport is 1440x1440 but it overrides the square splash screen and uses the portrait instead (everything squished).

Neither is a high criticality from a usability standpoint. But they do have a Unity game embarrassment factor for sure.

Mind you, I believe this was 'open sourced'? Would it help if we pull and contribute? I hate the idea of providing unpaid coding for high priced commercial apps - but if it gets things fixed sooner...

 

Ah yes, the good old Splash Screen issues, I thought we fixed this in 4.6 builds.

 

The life of developing for the little guys I suppose

 

Thanks I'll take a look. BlackBerry just rejected my application and asked me to replace the gray screen with a loading screen - its the only platform I'm really building for at the moment...

Will check and see if the patch fixes it. Thanks.

 

Hi Alex,

The issue is still very much present in today's release (5.1.0f3). Verified on BlackBerry Passport, running the latest official BlackBerry 10 OS's (10.3.1 & 10.3.2) - testing multiple projects.

I can't find the option to force OpenGLES 2.0 versus 3.and vise-versa anymore, so hopefully you've been able to test this on a Z10. In Unity3D 5.0, if you used Auto or OpenGLES 3.0 - it would cause your application to crash immediately on launch on the Z10 - this didn't happen in 4.6 - but maybe this was fixed and wasn't in the release notes.

 

Perfect thanks Alex.

I'm dumb and missed this article on OpenGL: http://blogs.unity3d.com/2015/05/26/dx11-features-on-mobile/

Tonight, I'll run the build across the Passport, Q10, Z10, and see if different phones & OS's have different behaviors.

Lloyd

 

Update:
Passport running 10.3.2, was able to replicate the gray screen issue.
Z10 running 10.3.1, was able to replicate the gray screen issue. The opengl crash issue looks resolved.
Q10 running 10.2.1, was able to replicate the gray screen issue. The opengl crash issue looks resolved.

Edit: looks like I spoke too soon.

@lloyd game crashes on my BlackBerry Z10STL100-1/10.3.1.2726

Had this come in from several beta testers now. Looks like the OpenGL3 crash is isolated to the Z10 STL model 1. In older versions of Unity I could force OpenGL2, but then pro filters don't work. Anyway it looks like a special build is needed for the STL 1 using command line switches (on BlackBerry you have to support all devices with no gray screen in order to be eligible for BFB)

I've gone ahead and created a bug report in the abyss for the crash-state here

 

Bad news:

http://forum.unity3d.com/threads/discontinuation-of-unity-support-for-blackberry-10.332693/

Looks like the final bugs may never get fixed. Sad times. rip bb

 

Oh...

 

Alex, it would be terrific if you could fix the gray screen and make the builds more stable on Passport devices. That way, we could keep 5.1 as a last solid version to release BlackBerry games without issues! Please make it happen

 

That's a shame. The reason I bought into Unity3D was their BlackBerry support.

 

Amen.

 

+ 1

 

+1

 

Did you managed to do this?
A fix before BB 5.2 Support Ends

 

Great! Thank you Alex!

 

Its 5.1.2 and when i try to open unity my screen goes grey as well.

 

Have you downloaded the patch mate?
Check here:
https://unity3d.com/unity/qa/patch-releases