Unable to properly login into Answers

http://answers.unity3d.com just wont let me login properly. It is not a cookie issue, I also tried multiple different browsers. I **CAN** make a new post but I can't add a comment or reply, it says I need to login.

 

Great...

 

Yup, they should pull JoAnte out of the simd job system to fix this sh*t

 

I'm having the same issue too. Been like this for some months for me.

It just sits there, and I can see in the status bar, it's going to id.unity3d.com, but then eventually just takes me to the Answers home page.

If I clear the Chrome browser cache and hit login again (in Unity Answers), it takes me to the Unity ID login page where I can finally enter my credentials. It then brings me back to Answers, and *still* wants me to login in. Hitting the login button again goes back to what it was doing above.

 

I'm having similar issue as well. answers.unity3d.com doesn't recognize me, so i need to click avatar on top right, then click login everytime (it doesn't ask for password though).

 

I actually can't even log in with Vivaldi and Firefox (with chrome I can). Using privacy badger and UBlock Origin, but even when disabling them it won't work. (Only with answers, the forum works perfect for me)

 

I'm having the same issue. I am 100% unable to log into Unity Answers, and I haven't been able to sign in all year. I use Unity Answers all the time, but I can never comment or upvote anything because signing in just doesn't work. Please prioritize this bug fix. Feel free to reach out to me if you want someone who's affected by this bug to get on a call with someone at Unity in order to help with troubleshooting.

Here are in-depth description on how I reproduce the issue on my end:

1. Go to answers.unity3d.com
2. Click on the user icon, then click "Sign In"
3. It will load answers.unity3d.com/users/login.html
4. I will then be redirected to answers.unity3d.com [LOGIN FAILS]
5. Then I go to Chrome > Settings > Advanced > Privacy > Content Settings > Cookies
6. Scroll down to "All cookies and site data" and search for "unity"
7. Click on "Remove All Shown"
8. Go back to answers.unity3d.com
9. Click on the user icon, then click "Sign In"
10. This time I'm shown the long in form. I enter my credentials and submit.
11. I'm redirected to answers.unity3d.com, and I'm still not signed in. [LOGIN FAILS]

I am successfully signed into every part of unity. I can view id.unity.com, forum.unity.com, .assetstore.unity3d.com, but answers.unity3d.com has never worked.

I've repeated the steps in other browsers and in incognito mode, and I always get the same result. I've tried this multiple times over the last year or so, and the behavior still hasn't changed. I submitted a bug report somewhere about this this spring and haven't heard back from it.

 

Thanks for looking into it. I thought maybe my cookies got into a bad state, and I was just deleting it wrong, but I get the same issue on whatever machine I log into, even if it's the first time I'm ever logging in on that machine. The problem is definitely server-side.

I could try to make a new account, but I have my subscription tied to this account.

 

Any updates on this? Can you confirm if this incident is being tracked by the website team?

 

Yey, you did it. Works for me now
Only the upper bar looks quite broken:

 

Hi, the unity answer login is still broken for me.
I can access all other functions on the website but whenever I click on the answer, it shows that I am not logged in.
And when I click the login botton, it just redirect me to my Unity ID page.

 

The same for me. Hope there's a solution for this soon.

 

Same here, an update or fix would be nice.

 

I cant say when the problem started sry, but i can give you a few more details if you need.
i know how the login should work, since its the same login on unity.feedback and unity.issue tracker i believe.
You click on top right on your avatar -> login and then you are logged and and if you click avatar again you see your logged in username with welcome back, and option to go to edit account page

What happens on unity answers:
You click on avatar -> login, then it redirects you very quickly to register (checks probably if there is already an account? and after that to https://id.unity.com/en/account/edit . When you go back to unity.answers you are logged out again (clicking on avatar gives you login/register optiions again)

 

Having the same login issue here. Login state is lost when going from unity main page to unity answers. Pressing login on the Answers page and entering credentials redirects me to the Unity ID page.

 

Just join Unity. I also have this issue.
If anyone can help me get to post answer on Unity, much help will be appreciated.

 

The same thing is happening to me too. Whenever I try and log in on unity answers it redirects me to the edit profile page. It's super frustrating as i have a question that urgently needs answering and I can't post and questions.

 

redirects to api.unity.com/v1/oauth2/yadayadayada -> answers.unity.com/users/register -> back to api.unity.com/v1/oauth2 -> id.unity.com/en/account/edit

EDIT: if you try to hit "Create account" it will go through only the last 2 hops

 

Hi bumping this post ... i have the same issue with Answers forum. I can login other forums just not answer and get a bounced oauth URL and dump me at the account edit page.

 

Thanks! I can successfully log in now.

 

I have the same problem, but only the Login on the Answers, Feedback and Issue Tracker doesnt work, on the rest of the tabs of Unity Community the login does work. Is it the same for you?

 

Finally Works for me now too.

Finally! I can log into Answers now on Chrome. Many thanks.

It always worked in Safari. It was just Chrome that started having issues.

 

I am having the same issue! Please somebody help.. every time I login to answers.unity.com it redirects to some authorize URL and then again redirects to my account page. Under Authorised application section there, I can find nothing. How to solve this?

 

I'm having a similar issue when logging into Answers, but it sends me to my account page and will randomly select a different language.

 

When I try to log in from https://answers.unity.com I'm redirected to https://id.unity.com/en/account/edit Even if I go back manually to answers, I'm unauthenticated. Tried from multiple browsers/cleared cookies..

 

For me it's working now. Thanks!

 

It doesn't for me...
When I click on "log in" I am redirected to my account settings as described in post #29.
I didn't try from different browsers; I'm using Firefox Quantum.

 

It's working now! Thank you!

 

When I login to answers.unity3d.com/users/login.html it redirects directly to https://id.unity.com/ru/account/edit.
I tryed different browsers, different computers and clean of cookies... Really needed to login to Answers.

 

It's the same for me. I keep getting redirected to the UnityID page. This is frustrating to say the least. @and-poulsen can you give me an update?

 

I've always had this same problem with Unity answers:
1) Google something, get a link to unity answers
2) Open the unity answers page and then try to interact with it somehow (reply, upvote)
3) Unity says you aren't logged in
4) Click the login button
5) Get redirected away from the answers page and logged into Unity ID
6) Go back to the answers page (back button, history, from google, whatever) and notice that you still are not logged in

This behaviour has always existed for me, as far as I can remember (years, at least)

 

That's a new one for me! It just happened... my account page was in Spanish

 

Still getting the problem described (and I'm hardly a new user to UA! - UE shows I'm signed out, clicking to login redirects me to the accounts page (where I'm logged in), and then going back to UA still shows me as signed out. Cleared all cookies etc.

 

I'm having the same issue too - can log into everything but Unity Answers

 

I reported it and it's been passed to the technical team a week ago, but no further news yet...

 

Update from Maru@Unity today:

"Thank you for your patience.

It seems that this is an issue with the software that answers.unity.com uses, which our web team has reported to them to fix.

In the meantime, I would suggest that if you need to use the forums or answers pages to create a separate Unity account to access these sites until your account is fixed. Once I am told your account has been fixed, I will be back in touch."

 

I've got the same issues with answers.unity.com.

 

Any movement on this? I haven't been able to login to answers.unity.com for a long time.

 

I'm having the same problem, i'm surprised that this isn't fixed since so many time....

Any news? It's really annoying

 

Hey all,

We're sorry that you're unable to log into Unity Answers. If you could reach out to our support team here with information on your Unity ID and Answers account we can look into it for you.

I'm locking this thread as our support portal is the best course of action. We hope to get your accounts up and running again soon!