1. We've introduced thread tags, search within a thread and similar thread search. Read more here.
    Dismiss Notice
  2. We've released our first Timeline Experimental Preview, our new tool for creating cutscenes and more! To check it out click here.
    Dismiss Notice
  3. All Unity Pro perpetual license customers: your special offer to subscribe is ready! Click here.
    Dismiss Notice
  4. Unity 5.5 is now released.
    Dismiss Notice
  5. Check out all the fixes for 5.5 in patch releases 1 & 2.
    Dismiss Notice
  6. Unity 5.6 beta is now available for download.
    Dismiss Notice
  7. Get prepared for the Tizen Mobile App Incentive Program! Read more about the upcoming program here.
    Dismiss Notice
  8. Enter the Microsoft Developer Challenge for a chance to win prizes. Read more about it here.
    Dismiss Notice

Slow Unity Pro license support

Discussion in 'Editor & General Support' started by trancerobot, Jul 15, 2013.

  1. trancerobot

    trancerobot

    Joined:
    Jul 18, 2010
    Messages:
    69
    I submitted a support request last Wednesday in order to clear my license after a hard drive replacement. Thursday morning I recieved a reply asking which computer name I wanted cleared, I replied both, since both installs nolonger exist. Communication has been silent ever since, dispite numerous emails and phone calls.

    I have a job with a close deadline. I might be able to get by with a Unity Free license, but then I might not... I need access to the software I paid for as soon as possible, and this is the only way I'm sure someone will see my pleas for assistance.

    edit:

    Resolved! Feel free to delete.
     
    Last edited: Jul 15, 2013
  2. Graham-Dunnett

    Graham-Dunnett

    Unity Technologies

    Joined:
    Jun 2, 2009
    Messages:
    4,219
    Should be sorted.