Overlapping apps blocking touch event on Unity 5.6.1p2

Hi everyone,
We just launched an update of our game with this version of Unity and some users are reporting freeze in app.
we thougth the app was freezing but instead one user reported us that if he disables some overlapping apps (like blue light reducing apps), our app can be used again. We think that overlapping apps are blocking touch event to go to Unity activity.

Does anyone noticed that? Is that because of Unity? Or because of a plugin we may have updated at the same time we updated Unity?

Thank you for your help

 

Thank you for your answer. Is there a way to fix that with a workaround, or something like that? Our app is in production and many users are stuck, it's hard to wait for a Unity patch

 

When will this patch be released?

 

Hi @Evaldas_Unity , a new version of Unity 5.6 has been released and still no fixes in changelog. This is a major regression because many people have overlay apps installed. Do you know that on many Samsung phone there are apps that reduce blue light pre-installed and that people can't uninstall, and it seems that disabling them isn't enough to fix the problem. It's really harming our business because Samsung is leading the market by far, so please do something about it.

 

Hi @Evaldas_Unity, I see there's a fix in Unity 2017.2. Is there a patch for 5.6 coming? I need fixes from 5.6.2 so I can't revert to 5.6.1p1, and updating to Unity 2017 at this point doesn't work for us since we're releasing our game in a few weeks.