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I met a big issue when ordering the Pro license. Does there have any solution to change the license?

Discussion in 'General Discussion' started by AnitaChiu, Jun 26, 2017.

  1. AnitaChiu

    AnitaChiu

    Joined:
    Jun 22, 2017
    Posts:
    3
    Hello guys,

    I just order the Pro license last week. What I need is a "one seat Pro license with 6 month extension". I think I make some mistake to makes the order become "6 seats one month". However, I just only one people who know how to use Unity in my company. Does anyone know what can I do? Otherwise, I'll be killed by my boss...
    Please help me...O_Q
     
    AnitaChiu, Jun 26, 2017
    #1

  2. Kiwasi

    Kiwasi

    Joined:
    Dec 5, 2013
    Posts:
    16,860
    Email support. Usually these sorts of things can be cleared up, as long as its brought up as soon as it happens, and you haven't used the lisences in the meantime.
     
    Kiwasi, Jun 26, 2017
    #2
    Ryiah, angrypenguin, AnitaChiu and 1 other person like this.

  3. AnitaChiu

    AnitaChiu

    Joined:
    Jun 22, 2017
    Posts:
    3
    Hello Kiwasi,

    After contact support team, the problem is solved. Thanks for saving my life :D
     
    AnitaChiu, Jul 3, 2017
    #3
    QFSW, Kiwasi and angrypenguin like this.