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Failed to initialize 3D rendering Make sure you have Directx9 and video card drivers

Discussion in 'Editor & General Support' started by o_raether, Jul 24, 2013.

  1. o_raether

    o_raether

    Joined:
    Jul 9, 2013
    Messages:
    5
    We have customer with the error message
    "Failed to initialize 3D rendering Make sure you have Directx9 and video card drivers installed"

    He is running XP with DirectX9.0c. What else must be checked to be save that unity is running properly ?

    thanks
     
  2. Graham-Dunnett

    Graham-Dunnett

    Unity Technologies

    Joined:
    Jun 2, 2009
    Messages:
    4,218
    Probably best to ask the customer to perform a dxdiag and send you the result. Might be more details in the Unity player.log file.
     
  3. o_raether

    o_raether

    Joined:
    Jul 9, 2013
    Messages:
    5
    The dxdiag output says
    DirectDraw-Accel : not available
    Direct3D-Accel: not available
    AGPTexture Accel: not available

    It´s an Intel 945GME Embedded Graphics Card.

    Is it possible to get these properties enabled ?
     
  4. polytropoi

    polytropoi

    Joined:
    Aug 16, 2006
    Messages:
    634
    Maybe this? But this is a very long in-the-tooth-integrated graphics chip; does your minimum spec really need to be any computer that still lights up?