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Error Icons and what to do about them

Discussion in 'Unity Cloud Build' started by Livealot, Jun 17, 2017.

  1. Livealot

    Livealot

    Joined:
    Sep 2, 2013
    Posts:
    13
    Throughout the beta, I've never understood what the various error icons mean or what to do about them. Explaining those icons would be a good addition to the docs or a sticky post. I've attached a screenshot from the Collab History in the Inspector to see an example.

    I've been happily cruising along with Collab + UCB and churning out builds week after week. Then I hit one of these errors and I get stuck in my tracks. Clicking the icon just takes me to the UCB dashboard. Looking at the logs for the failed builds in that dashboard, I get something like

    17: Downloading files from Unity Collab...
    18: An internal Unity Cloud Build error has occurred (Unexpected termination of the channel). The Unity Cloud Build team is addressing this issue, and this build can be restarted if needed.
    19: Build step 'Execute shell' marked build as failure
    20: ERROR: Build step failed with exception
    21: Build step 'Execute shell' marked build as failure
    22: Problems occurs: nullBuild step 'Execute a set of scripts' marked build as failure
    23: Finished: FAILURE

    So now that my builds all fail, and I have an icon in my Collab History showing I have a failure, how do I track down what caused the failure so I can correct it?

    Thanks, JJ UCBinEditor.PNG
     
  2. SophiaC

    SophiaC

    Unity Technologies

    Joined:
    Sep 6, 2016
    Posts:
    234
    Hello! Please PM me the link to your project on the Cloud Build dashboard :)

    - Sophia