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Discrepancy in Oculus DAU and Unity Analytics DAU

Discussion in 'Unity Analytics' started by InsideDown, Aug 3, 2017.

  1. InsideDown

    InsideDown

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    Dec 28, 2014
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    Hello,
    I currently am working on a Gear VR app that integrates Unity Analytics.

    As it is Gear VR, it has Oculus analytic data as well.

    However, we are noticing a discrepancy in the DAU data between the two. We had thought it could perhaps be a delay in the data processing, but even accounting for a delay, the numbers do not add up.

    A loose example:
    Day 1: Oculus DAU 77, Unity DAU 36
    Day 2: Oculus DAU 21, Unity DAU 44

    Has anyone run into anything similar that could account for the DAU differences?

    Thanks!
     
    InsideDown, Aug 3, 2017
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

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    ap-unity, Aug 5, 2017
    #2

  3. InsideDown

    InsideDown

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    Dec 28, 2014
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    Thanks ap-unity- I did submit a ticket and received an answer back; though at this point the answer is "we're not sure".

    Could you tell me how a DAU is defined? Is there a time limit (must run app for X minutes) before a DAU is triggered, or is it immediately on app launch?
     
    InsideDown, Aug 7, 2017
    #3

  4. ap-unity

    ap-unity

    Unity Technologies

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    @InsideDown,

    Yeah, I saw that ticket and thought it might be a second data point that hints at an underlying issue with Oculus. But if not, then we can focus on your app. Would you be able to add a link to your project in that ticket?

    Yeah, it should be at app start, if there is an internet connection available. It's possible there might be a slight delay, but not several minutes.

    If you use a network traffic analyzer like CharlesProxy, you can see the appStart event that is sent out.
    https://support.unity3d.com/hc/en-us/articles/115002917683-Using-Charles-Proxy-with-Unity
     
    ap-unity, Aug 7, 2017
    #4

  5. InsideDown

    InsideDown

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    Thanks @ap-unity, yeah, I've used Charles to copy that info and can see it firing. Will reach out to Oculus and report back with what I can find out.
     
    InsideDown, Aug 7, 2017
    #5
    ap-unity likes this.

  6. InsideDown

    InsideDown

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    To those that may be searching for the same answer I was.

    We seem to have identified the main issue. Oculus tracks based on PST (a daily active user is defined as starting at 12am to 11:59pm PST), while Unity tracks based on UTC (12am to 11:59pm UTC).

    This would account for discrepancies between the numbers - it doesn't fully answer everything, but it does basically say "these numbers will never be the same". In general, we'll just try and use both analytics to look for patterns/trends vs a direct comparison.
     
    InsideDown, Aug 10, 2017
    #6