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Data Processing Delay

Discussion in 'Unity Analytics' started by ap-unity, Apr 9, 2017.

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  1. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    Hello all,

    We are currently running about 24 hours behind on processing. This is due to an earlier outage in our backend servers.

    I can assure you that no data was lost and we are working to get our data processing caught up.

    We apologize for any inconvenience this delay may cause.
     
    ap-unity, Apr 9, 2017
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    Update:

    Our data processing has caught up.

    You should now start seeing your analytics data in the dashboard 4-6 hours after it has been sent.

    If you continue to see delays, please submit a support ticket with your Project ID:
    https://analytics.cloud.unity3d.com/support/
     
    ap-unity, Apr 11, 2017
    #2
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