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Collab History Tab Blank

Discussion in 'Unity Collaborate' started by lemmings3, Nov 1, 2016.

  1. lemmings3

    lemmings3

    Joined:
    Oct 24, 2016
    Posts:
    2
    Mac OS X Sierra (10.12.1), Unity 5.4.2f2

    I have a project linked into Analytics, Cloud Build, and Collaborate, however the collab history tab(and services tab) appears blank. (See Screenshot).
    The mouse icon changes as if something is there to be clicked, however nothing is displayed.
    The collaboration sync window appears as normal.
    There are no assets in the project attempting to draw UnityEditor objects

    Attempts at resolving
    • Restart Unity
    • Revert Layout to Factory
    • Log out/Log in to Unity account
    • Close/Reopen tab
    • Utilize "Reload Tab" option
    • Delete local project/reload from cloud
    • Connect via non-organizational Wi-Fi
     

    Attached Files:

  2. dtakahas

    dtakahas

    Joined:
    Oct 22, 2015
    Posts:
    83
    Hi Lemmings,

    This is a known issue specifically with the Mac OS X 10.12.1 update. There is a fix in the works, but a work-around for now is to undock the History window. Just click-hold on the tab and drag it so that it's not connected to the editor at all. That should make the content of the tab appear.
     
  3. lemmings3

    lemmings3

    Joined:
    Oct 24, 2016
    Posts:
    2
    Whoops, should have checked the issue tracker first. Noted.

    Thanks for the quick response!
     
  4. webprom

    webprom

    Joined:
    Apr 30, 2016
    Posts:
    12
    Hi.
    dtakahas, thank you for this hit. It's worked for me too.
    I have exactly same problem. Even Asset Store and Services tab are blank too.
     
    holliebuckets likes this.
  5. Marc-Saubion

    Marc-Saubion

    Joined:
    Jul 6, 2011
    Posts:
    653
    Same here on PC (win 10 unity 5.5.0f3)but no luck with un docking it :-/
     
  6. holliebuckets

    holliebuckets

    Moderator

    Joined:
    Oct 23, 2014
    Posts:
    496
    @Marc-Saubion the known issue is specifically for OSX 10.12.1 :) If you have a blank Services window, please try closing the window and reopening it. If you still have issues, can you please report a bug and ping me back the case number.
     
  7. Marc-Saubion

    Marc-Saubion

    Joined:
    Jul 6, 2011
    Posts:
    653
    @holliebuckets , thanks for your answer. I did report it, I'll PM you the case number.

    I tried it at home on my desktop and it seems the issue is on my laptop only: Asus Zenbook UX501VW-FY102T - i7 - SSD - GTX 960M

    Note that I tried reinstalling Unity and the graphic drivers without success.
     
  8. Marc-Saubion

    Marc-Saubion

    Joined:
    Jul 6, 2011
    Posts:
    653
    It works. Here is the solution from Hollie. :)

     
    holliebuckets likes this.