Search Unity

Cloud Build cant cancel

Discussion in 'Unity Build Automation' started by shi-meikou, Jan 27, 2017.

  1. shi-meikou

    shi-meikou

    Joined:
    Oct 24, 2016
    Posts:
    1
    Hello,

    I cant cancel my Unity Cloud build . It says " There was a problem canceling this build." when I try cancel. It has been building for 21 hours now.


    Thanks!
     
  2. SophiaC

    SophiaC

    Joined:
    Sep 6, 2016
    Posts:
    238
    Hello,

    I'm looking into this issue for you. Still trying to figure it out, but if you see unexpected builds on your dashboard, it's me :)

    - Sophia
     
  3. SophiaC

    SophiaC

    Joined:
    Sep 6, 2016
    Posts:
    238
    Going to DM you
     
  4. Anexis712

    Anexis712

    Joined:
    Feb 2, 2017
    Posts:
    7
    There's a glitch that shows "There was a problem cancelling this build", which I sometimes experience as well. Press cancel twice, and then refresh the page. Your cancelled build should disappear.
     
  5. SophiaC

    SophiaC

    Joined:
    Sep 6, 2016
    Posts:
    238
    Hello @Anexis712,

    Could you please DM me a link to the project that you're having problems with?

    Thanks,

    - Sophia
     
  6. Anexis712

    Anexis712

    Joined:
    Feb 2, 2017
    Posts:
    7
    Looks like it happens with any project; and pretty much every time I try to cancel the build. It does actually cancel though. Just doesn't seem like it until you refresh the page.
    Issues to fix: 1. Pevent displaying the error message, and 2. Stop showing the new build once it's cancelled.
     
    Last edited: Feb 7, 2017
  7. SophiaC

    SophiaC

    Joined:
    Sep 6, 2016
    Posts:
    238
    Hello @Anexis712

    You can delete cancelled builds from the dashboard, and then untick Show Deleted Builds



    Does this help?

    - Sophia
     
  8. Anexis712

    Anexis712

    Joined:
    Feb 2, 2017
    Posts:
    7
    Thank you so much! I used to wait for a build to be cancelled, only to find out 2 hours later that is was cancelled already. I appreciate it.