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Hi @zerovampiregames Can you please send an output log (logcat, xCode or similar) to our support team to take a look? You can create a support...
Hi @Carwashh Unfortunately it's not possible to do as you describe. We find that rewarded videos of 30s perform well on our network and is...
Hi, In this situation the device logs probably show a warning. I recommend calling the banners only when there's a signal for availability. This...
Hi @Pavlos_Mavris So sorry you are experiencing this. Could you submit a support ticket with your game ID so we can check this for you?...
Hi Giritech, Unity Ads will not work if it is not linked to either the Google Play or Apple App stores. Hope this helps!
Hi, Unity Ads has always been purely iOS and Android (and more recently Xiaomi). We are investigating other platforms, but nothing is in the...
Hi Everyone, Just a quick update - This issue has been resolved and should no longer occur :) Thank you again for bearing with us while we...
We are currently experiencing issues which is resulting in multiple users not being able to load or access the ads dashboard. This is due to a...
Hi, I will respond to your ticket. Kind Regards, Claire
@thelittlegamefactory I am so glad! I am sorry that it took a while to get to you :(
@Purplepigfarm around the time of your posting, we did not realize that there was an issue with ads playing in the editor. This has now been...
@mentolatux it seems that your issue may have been fixed. Please respond to the ticket if you do not receive the payment :)
@thelittlegamefactory Hi :) It seems that my colleague Ben is helping you with that ticket. I will ask him to chase it up for you
@amjaliks thanks! It's possible it bounced back for some reason, but the finance team can check what has happened and I will update you via your email
@allangamesxbr @thelittlegamefactory Can you both please email unityads-support@unity3d.com so that we can chase these payments for you? I am...
I have replied to your PM :)
Hi @Purplepigfarm The log is printing, so the method is being called. Do you have IsReady() checks? You should only call Show() if IsReady()...
Hi @truongnv92 You can find full Unity Ads integration guides here. If you find you are still having issues, please, submit a ticket and...
Hi @anugrah721 I am sorry that you have not had a reply yet! Unity Ads and Admob are two different ad networks. Currently, Admob has a...
Hi @vistriter I am sorry that no one has gotten back to you! Our limit is 25 ads per user per day. You can set this to be lower if you want, but...