Unity Web Player Failed To Update

Discussion in 'Unity Support' started by Kiean_Stigle, Dec 29, 2012.

  1. Kiean_Stigle

    Kiean_Stigle

    New Member

    Joined:
    Dec 29, 2012
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    Hi
    I have been playing this online game for a while using the web player software,
    Now any game using the player that i open comes up with the error:
    Failed to update unity web player, please install manually
    I have installed it manually more than 20 times now,
    I have cleared the cache and the registry,
    I have uninstalled it and re installed it several times also
    What do I do to fix it?
    Thanks
    Kieran

    Attached Files:

    Last edited: Dec 29, 2012
  2. CreativeChris

    CreativeChris

    Unity Technologies

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    Jun 7, 2010
    Messages:
    349
    Hi @Kiean_Stigle

    Please can you download and install the latest WebPlayer version from here: http://unity3d.com/webplayer and try and play the game again?

    This should fix the issue for you.

    Thanks,
    Chris
  3. Kiean_Stigle

    Kiean_Stigle

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    I have done this several times and it has not worked.
    Any ideas?
  4. taylor anderson

    taylor anderson

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    Jan 19, 2013
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    what version creative hris??
  5. CreativeChris

    CreativeChris

    Unity Technologies

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    Jun 7, 2010
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    Our latest version is 4.0.1f2, try uninstalling, clearing the browser cache, install latest again and retest.

    Thanks,
    Chris
  6. Kiean_Stigle

    Kiean_Stigle

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    Hi
    I have done this several times without it working.
    Any other ideas?
    Thanks
    Kieran
  7. MariuszKowalczyk

    MariuszKowalczyk

    Member

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    I have created games in Unity Web Player (www.ball3d.com and www.ball2d.com).
    And I can say, that many players have this problem. I even have this error on one PC in my house. Would be nice if someone from Unity Team could fix this, because we are losing players because of this :/ Looks like it's not possible to update the plugin. Even if you remove it and try to clear cache, even if you reinstall the whole web browser. I think it must be some weird bug in the Unity Plugin.
    Last edited: Feb 28, 2013
  8. devWaleed

    devWaleed

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  9. MariuszKowalczyk

    MariuszKowalczyk

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    Since now I will send all players who have problems with Unity Plugin to this subforum. There are many many players who have problems with this plugin.

    "Error lunching unity webplayer" - this errors is very common. They can reinstall the plugin many times and nothing is helping.

    Maybe when players will describe their problems here, maybe then someone will be able to help them and if this is a bug in the plugin, maybe Unity Team will fix this. I have no idea.
  10. devWaleed

    devWaleed

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    This is my image, same as above - $PICS 5.png

    When I start this game: Critical Strike, It asks to update my unity player, I update it and it says update failed, It gives me a link to update manually, I updated my unity web player manually hundreds of times and it still says Update failed, Update Manually. What more information you need on this topic?

    Somebody please help or I leave playing unity games >( :-x
  11. MariuszKowalczyk

    MariuszKowalczyk

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    I have this problem on my old computer, I have tried to fix this but nothing is helping. And it's the same in all web browsers.

    Unity Team please help us!
  12. CreativeChris

    CreativeChris

    Unity Technologies

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    Hi all,

    Can you all post the log file contents when you get this error? We cannot repro and the log files might help us see what's going on.

    Thanks,
    Chris
  13. Gnatty

    Gnatty

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    May 17, 2012
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    I have a question regarding this, does the Unity Web Player always try to call "home" before it'll run the content?
    The reason I ask is this: at work now, where my internet connection is through a proxy I always get the error message reported here, before (version 3.5?) I didn't so I wonder if something has changed?
    And if so is there anyway around it?
  14. CreativeChris

    CreativeChris

    Unity Technologies

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    @Gnatty Unity does phone home yes, to download runtimes. Sounds like you have a different issue (although the same error is used), do you know if this is specific to being behind a proxy?

    Can you submit a bug report to us? or email support@unity3d.com

    Thanks,
    Chris
  15. MariuszKowalczyk

    MariuszKowalczyk

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    I was looking for the log file, and I have found the solution to the "failed to update" error.
    I was not able to access the temp file, so I decided to delete the whole temp folder. Then I have run the game again, and this time the update succeed!

    Windows XP * C:\Documents and Settings\username\Local Settings\Temp\
    Windows Vista/7 * C:\Users\username\AppData\Local\Temp\
    Windows Vista/7 + IE7 + UAC * C:\Users\username\AppData\Local\Temp\
  16. CreativeChris

    CreativeChris

    Unity Technologies

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    That sounds very odd, you should be able to access your temp folders, sounds like you have some weird windows permissions setup, if you do, that can effect the behaviour of programs such as Unity WebPlayer which write to these folders. It's also odd that you can delete that whole folder but not access it.

    Things that can cause the error:

    download failed because of a connection failure
    download failed because disk is full
    download failed because no write permissions
    decompression failed because of corrupted data
    decompression failed because disk is full
    decompression failed because no write permissions
    moving to place failed because no write permissions

    Thanks,
    Chris
  17. Bentor

    Bentor

    New Member

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    Mar 4, 2013
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    I have this problem on both of my systems (Win 7 64). Deleting the temp folder has no effect.

    I tried installing the player with UnityWebPlayer.exe and UnityWebPlayerFull.exe, both have the same problem. I can't even open the web player settings. The problem occurs in all of my browser: Firefox, Chrome, IE.

    The logs have these information:
    Any ideas what I can do to fix this?

    EDIT:

    Found the solution for my problem. I'm using EFS (Encrypting File System) for some folders on my hard disk (most of the folders under "C:\Users\Username"). The problem was that "C:\Users\Username\AppData\LocalLow\Unity" was encrypted. For some reason that was causing problems. It didn't cause any problems with other software, yet.
    Last edited: Mar 4, 2013
  18. Gnatty

    Gnatty

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    @CreativeChris - thanks for your reply. After a bit of investigation (using Fiddler2) I found the content is indeed downloading, but it's going through our very annoying secure download process, which I why I think it's failing.
    Thanks for your help though, getting it going at work wasn't that important, I was only trying to skive off. Heh heh.
  19. MariuszKowalczyk

    MariuszKowalczyk

    Member

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    207
    One player from my game community has this problem:
    http://scr.hu/0u2j/li16a

    Here is the log:
    Code (csharp):
    1. 130306 19:38:17 ------------------------------------------------------------
    2. 130306 19:38:17 Instance starting, version 4.0.1f2_9bb580cddf70, UNITY_WEB_ENABLE_AUTODOWNLOAD: 1, GetDisableAutoUpdates(): 0
    3. 130306 19:38:18 Datafile http://www.ball2d.com/game/ball2d.unity3d?00002
    4. web: player version 4.0.1f2
    5. web: load mono
    6. Mono path[0] = 'C:/Documents and Settings/dom/Ustawienia lokalne/Dane aplikacji/Unity/WebPlayer/player/Release3.x.x/Data/lib'
    7. Mono path[1] = 'C:/Documents and Settings/dom/Ustawienia lokalne/Dane aplikacji/Unity/WebPlayer/mono/Release3.x.x/Data/lib'
    8. web: start, src=game/ball2d.unity3d?00002 abs=http://www.ball2d.com/game/ball2d.unity3d?00002 flags=0x1
    9. web: sucessfully initialized
    10. 130306 19:38:32 loader: start ok
    11. 130306 19:38:32 Times: download 2.2 load 13.4
    12. Loading webdata version: 4.0.1f2
    13. Initialize engine version: 4.0.1f2
    14. GfxDevice: creating device client; threaded=0
    15. Direct3D:
    16. Version: Direct3D 9.0c [nv4_disp.dll 6.14.11.7519]
    17. Renderer: NVIDIA GeForce FX 5200
    18. Vendor: NVIDIA
    19. VRAM: 128 MB (via registry)
    20. D3D: disabling render to cubemap on pre-GeForce6
    21. D3D: disabling shadows on pre-GeForce6
    22. Caps: Shader=20 DepthRT=0 NativeDepth=0 NativeShadow=0 DF16=0 DF24=0 INTZ=0 RAWZ=0 NULL=0 RESZ=0 SlowINTZ=0
    23. Begin MonoManager ReloadAssembly
    24. Platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Data\lib\UnityEngine.dll (this message is harmless)
    25. Non platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Assembly-CSharp-firstpass.dll (this message is harmless)
    26. Loading C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Assembly-CSharp-firstpass.dll into Unity Child Domain
    27. Non platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript-firstpass.dll (this message is harmless)
    28. Loading C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript-firstpass.dll into Unity Child Domain
    29. Non platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript.dll (this message is harmless)
    30. Loading C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript.dll into Unity Child Domain
    31. Non platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Boo.Lang.dll (this message is harmless)
    32. Loading C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Boo.Lang.dll into Unity Child Domain
    33. Non platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\UnityScript.Lang.dll (this message is harmless)
    34. Loading C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\UnityScript.Lang.dll into Unity Child Domain
    35. - Completed reload, in 1.248 seconds
    36. <RI> Initializing input.
    37.  
    38. <RI> Input initialized.
    39.  
    40. desktop: 1152x864 75Hz; virtual: 1152x864 at 0,0
    41. Platform assembly: C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\Data\lib\CrossDomainPolicyParser.dll (this message is harmless)
    42. Connected to master server at 37.28.155.178:23466
    43.  
    44. (Filename: C:/BuildAgent/work/812c4f5049264fad/Runtime/Network/NetworkManager.cpp Line: 2481)
    45.  
    46. Incoming host list query response from master server.
    47.  
    48. (Filename: C:/BuildAgent/work/812c4f5049264fad/Runtime/Network/NetworkManager.cpp Line: 2481)
    49.  
    50. Crash!!!
    51. SymInit: Symbol-SearchPath: '.;C:\Program Files\Mozilla Firefox;C:\Program Files\Mozilla Firefox;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'dom'
    52. OS-Version: 5.1.2600 (Dodatek Service Pack 3) 0x100-0x1
    53. C:\Program Files\Mozilla Firefox\plugin-container.exe:plugin-container.exe (00400000), size: 24576 (result: 0), SymType: '-nosymbols-', PDB: '', fileVersion: 19.0.0.4794
    54. C:\WINDOWS\system32\ntdll.dll:ntdll.dll (7C900000), size: 737280 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.6055
    55. C:\WINDOWS\system32\kernel32.dll:kernel32.dll (7C800000), size: 1036288 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5781
    56. C:\Program Files\Mozilla Firefox\xul.dll:xul.dll (10000000), size: 19210240 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 19.0.0.4794
    57. C:\Program Files\Mozilla Firefox\mozjs.dll:mozjs.dll (00410000), size: 3088384 (result: 0), SymType: '-exported-', PDB: ''
    58. C:\Program Files\Mozilla Firefox\nspr4.dll:nspr4.dll (002D0000), size: 184320 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 4.9.4.0
    59. C:\WINDOWS\system32\ADVAPI32.dll:ADVAPI32.dll (77DC0000), size: 704512 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5755
    60. C:\WINDOWS\system32\RPCRT4.dll:RPCRT4.dll (77E70000), size: 602112 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.6022
    61. C:\WINDOWS\system32\Secur32.dll:Secur32.dll (77FE0000), size: 69632 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5834
    62. C:\WINDOWS\system32\WSOCK32.dll:WSOCK32.dll (71A70000), size: 40960 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    63. C:\WINDOWS\system32\WS2_32.dll:WS2_32.dll (71A50000), size: 94208 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    64. C:\WINDOWS\system32\msvcrt.dll:msvcrt.dll (77C00000), size: 360448 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 7.0.2600.5512
    65. C:\WINDOWS\system32\WS2HELP.dll:WS2HELP.dll (71A40000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    66. C:\WINDOWS\system32\WINMM.dll:WINMM.dll (76B20000), size: 188416 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    67. C:\WINDOWS\system32\GDI32.dll:GDI32.dll (77F10000), size: 299008 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5698
    68. C:\WINDOWS\system32\USER32.dll:USER32.dll (7E360000), size: 593920 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    69. C:\Program Files\Mozilla Firefox\MSVCR100.dll:MSVCR100.dll (78AA0000), size: 778240 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 10.0.30319.1
    70. C:\Program Files\Mozilla Firefox\mozglue.dll:mozglue.dll (00300000), size: 139264 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 19.0.0.4794
    71. C:\WINDOWS\system32\PSAPI.DLL:PSAPI.DLL (76BE0000), size: 45056 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    72. C:\Program Files\Mozilla Firefox\MSVCP100.dll:MSVCP100.dll (78050000), size: 430080 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 10.0.30319.1
    73. C:\Program Files\Mozilla Firefox\smime3.dll:smime3.dll (00330000), size: 102400 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 3.14.1.0
    74. C:\Program Files\Mozilla Firefox\nss3.dll:nss3.dll (00350000), size: 651264 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 3.14.1.0
    75. C:\Program Files\Mozilla Firefox\nssutil3.dll:nssutil3.dll (00710000), size: 110592 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 3.14.1.0
    76. C:\Program Files\Mozilla Firefox\plc4.dll:plc4.dll (003F0000), size: 28672 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 4.9.4.0
    77. C:\Program Files\Mozilla Firefox\plds4.dll:plds4.dll (00730000), size: 28672 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 4.9.4.0
    78. C:\Program Files\Mozilla Firefox\ssl3.dll:ssl3.dll (00740000), size: 163840 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 3.14.1.0
    79. C:\Program Files\Mozilla Firefox\mozsqlite3.dll:mozsqlite3.dll (00770000), size: 819200 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 3.7.14.1
    80. C:\Program Files\Mozilla Firefox\gkmedias.dll:gkmedias.dll (00840000), size: 3047424 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 19.0.0.4794
    81. C:\Program Files\Mozilla Firefox\mozalloc.dll:mozalloc.dll (00B30000), size: 24576 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 19.0.0.4794
    82. C:\WINDOWS\system32\USP10.dll:USP10.dll (74D40000), size: 438272 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 1.420.2600.5969
    83. C:\WINDOWS\system32\ole32.dll:ole32.dll (774D0000), size: 1302528 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.6168
    84. C:\WINDOWS\system32\MSIMG32.dll:MSIMG32.dll (76350000), size: 20480 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    85. C:\WINDOWS\system32\NETAPI32.dll:NETAPI32.dll (6FF40000), size: 352256 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5694
    86. C:\WINDOWS\system32\IPHLPAPI.DLL:IPHLPAPI.DLL (76D50000), size: 102400 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    87. C:\WINDOWS\system32\msdmo.dll:msdmo.dll (73640000), size: 28672 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 6.5.2600.5512
    88. C:\WINDOWS\system32\SHELL32.dll:SHELL32.dll (7C9C0000), size: 8515584 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 6.0.2900.6072
    89. C:\WINDOWS\system32\SHLWAPI.dll:SHLWAPI.dll (77F60000), size: 483328 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 6.0.2900.5912
    90. C:\WINDOWS\system32\VERSION.dll:VERSION.dll (77BF0000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    91. C:\WINDOWS\system32\IMM32.dll:IMM32.dll (76360000), size: 118784 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    92. C:\WINDOWS\system32\UxTheme.dll:UxTheme.dll (5B1D0000), size: 229376 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 6.0.2900.5512
    93. C:\WINDOWS\system32\SETUPAPI.dll:SETUPAPI.dll (77910000), size: 1007616 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    94. C:\WINDOWS\system32\OLEAUT32.dll:OLEAUT32.dll (77110000), size: 569344 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.6058
    95. C:\WINDOWS\system32\guard32.dll:guard32.dll (01060000), size: 315392 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.12.59641.2599
    96. C:\WINDOWS\system32\fltlib.dll:fltlib.dll (4DD50000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    97. C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll:comctl32.dll (773C0000), size: 1060864 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 6.0.2900.6028
    98. C:\WINDOWS\system32\MSCTF.dll:MSCTF.dll (746D0000), size: 311296 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    99. C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\loader\npUnity3D32.dll:npUnity3D32.dll (01540000), size: 499712 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 4.0.1.62181
    100. C:\WINDOWS\system32\msctfime.ime:msctfime.ime (75180000), size: 188416 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    101. C:\WINDOWS\system32\ctagent.dll:ctagent.dll (01910000), size: 65536 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 1.1.0.3
    102. C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\player\Release3.x.x\webplayer_win.dll:webplayer_win.dll (02570000), size: 7921664 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 4.0.1.62181
    103. C:\WINDOWS\system32\DNSAPI.dll:DNSAPI.dll (76F10000), size: 159744 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.6089
    104. C:\WINDOWS\system32\WTSAPI32.dll:WTSAPI32.dll (76F40000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    105. C:\WINDOWS\system32\WINSTA.dll:WINSTA.dll (76330000), size: 65536 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    106. C:\WINDOWS\system32\HID.DLL:HID.DLL (68DF0000), size: 36864 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    107. C:\WINDOWS\system32\MSACM32.dll:MSACM32.dll (77BD0000), size: 86016 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    108. C:\Documents and Settings\dom\Ustawienia lokalne\Dane aplikacji\Unity\WebPlayer\mono\Release3.x.x\mono-1-vc.dll:mono-1-vc.dll (03D20000), size: 2269184 (result: 0), SymType: '-exported-', PDB: ''
    109. C:\WINDOWS\system32\MSWSOCK.dll:MSWSOCK.dll (719F0000), size: 262144 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5625
    110. C:\WINDOWS\system32\rsaenh.dll:rsaenh.dll (68000000), size: 221184 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5507
    111. C:\WINDOWS\system32\d3d9.dll:d3d9.dll (4FD50000), size: 1728512 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.3.2600.5512
    112. C:\WINDOWS\system32\d3d8thk.dll:d3d8thk.dll (6DED0000), size: 24576 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.3.2600.5512
    113. C:\WINDOWS\system32\CLBCATQ.DLL:CLBCATQ.DLL (76FC0000), size: 520192 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 2001.12.4414.700
    114. C:\WINDOWS\system32\COMRes.dll:COMRes.dll (77040000), size: 839680 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 2001.12.4414.700
    115. C:\WINDOWS\system32\wbem\wbemprox.dll:wbemprox.dll (74EA0000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    116. C:\WINDOWS\system32\wbem\wbemcomn.dll:wbemcomn.dll (75240000), size: 225280 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    117. C:\WINDOWS\system32\xpsp2res.dll:xpsp2res.dll (04D20000), size: 2957312 (result: 0), SymType: '-nosymbols-', PDB: '', fileVersion: 5.1.2600.5512
    118. C:\WINDOWS\system32\wbem\wbemsvc.dll:wbemsvc.dll (74E80000), size: 57344 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    119. C:\WINDOWS\system32\wbem\fastprox.dll:fastprox.dll (75650000), size: 483328 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5755
    120. C:\WINDOWS\system32\MSVCP60.dll:MSVCP60.dll (76050000), size: 413696 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 6.2.3104.0
    121. C:\WINDOWS\system32\NTDSAPI.dll:NTDSAPI.dll (76780000), size: 77824 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    122. C:\WINDOWS\system32\WLDAP32.dll:WLDAP32.dll (76F50000), size: 184320 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    123. C:\WINDOWS\system32\wdmaud.drv:wdmaud.drv (72CB0000), size: 36864 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    124. C:\WINDOWS\system32\WINTRUST.dll:WINTRUST.dll (76C20000), size: 188416 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.131.2600.5922
    125. C:\WINDOWS\system32\CRYPT32.dll:CRYPT32.dll (77A70000), size: 614400 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.131.2600.6154
    126. C:\WINDOWS\system32\MSASN1.dll:MSASN1.dll (77B10000), size: 73728 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5875
    127. C:\WINDOWS\system32\IMAGEHLP.dll:IMAGEHLP.dll (76C80000), size: 163840 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    128. C:\WINDOWS\system32\msacm32.drv:msacm32.drv (72CA0000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.0
    129. C:\WINDOWS\system32\midimap.dll:midimap.dll (77BC0000), size: 28672 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    130. C:\WINDOWS\system32\dsound.dll:dsound.dll (73EA0000), size: 376832 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.3.2600.5512
    131. C:\WINDOWS\system32\KsUser.dll:KsUser.dll (73E70000), size: 16384 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.3.2600.5512
    132. C:\WINDOWS\system32\xinput1_3.dll:xinput1_3.dll (05400000), size: 90112 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 9.18.944.0
    133. C:\WINDOWS\System32\winrnr.dll:winrnr.dll (76FA0000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    134. C:\WINDOWS\system32\rasadhlp.dll:rasadhlp.dll (76FB0000), size: 24576 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    135. C:\WINDOWS\system32\hnetcfg.dll:hnetcfg.dll (66780000), size: 360448 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    136. C:\WINDOWS\System32\wshtcpip.dll:wshtcpip.dll (71A30000), size: 32768 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    137. C:\WINDOWS\system32\dbghelp.dll:dbghelp.dll (59BC0000), size: 659456 (result: 0), SymType: '-exported-', PDB: '', fileVersion: 5.1.2600.5512
    138.  
    139. ========== OUTPUTING STACK TRACE ==================
    140.  
    141. (0x4FDD8572) (d3d9): (filename not available): Direct3DShaderValidatorCreate9 + 0x28bc2
    142. (0x4FDE4C16) (d3d9): (filename not available): Direct3DShaderValidatorCreate9 + 0x35266
    143. (0x4FDD8904) (d3d9): (filename not available): Direct3DShaderValidatorCreate9 + 0x28f54
    144. (0x0277D903) (webplayer_win): (filename not available): UnityWinWebStartData + 0x74dff
    145. (0x027AD277) (webplayer_win): (filename not available): UnityWinWebStartData + 0xa4773
    146. (0x02660069) (webplayer_win): (filename not available): ??$Transfer@VSafeBinaryRead@@@Behaviour@@QAEXAAVSafeBinaryRead@@@Z + 0xbfc5
    147. (0x02660091) (webplayer_win): (filename not available): ??$Transfer@VSafeBinaryRead@@@Behaviour@@QAEXAAVSafeBinaryRead@@@Z + 0xbfed
    148. (0x02623F63) (webplayer_win): (filename not available): ??$Transfer@V?$StreamedBinaryRead@$00@@@NamedObject@@QAEXAAV?$StreamedBinaryRead@$00@@@Z + 0x713dc
    149. (0x026598F7) (webplayer_win): (filename not available): ??$Transfer@VSafeBinaryRead@@@Behaviour@@QAEXAAVSafeBinaryRead@@@Z + 0x5853
    150. (0x025CD4B6) (webplayer_win): (filename not available): ??$Transfer@V?$StreamedBinaryRead@$00@@@NamedObject@@QAEXAAV?$StreamedBinaryRead@$00@@@Z + 0x1a92f
    151. (0x025D1FDE) (webplayer_win): (filename not available): ??$Transfer@V?$StreamedBinaryRead@$00@@@NamedObject@@QAEXAAV?$StreamedBinaryRead@$00@@@Z + 0x1f457
    152. (0x025D502B) (webplayer_win): (filename not available): ??$Transfer@V?$StreamedBinaryRead@$00@@@NamedObject@@QAEXAAV?$StreamedBinaryRead@$00@@@Z + 0x224a4
    153. (0x025D5C49) (webplayer_win): (filename not available): ??$Transfer@V?$StreamedBinaryRead@$00@@@NamedObject@@QAEXAAV?$StreamedBinaryRead@$00@@@Z + 0x230c2
    154. (0x025E54B2) (webplayer_win): (filename not available): ??$Transfer@V?$StreamedBinaryRead@$00@@@NamedObject@@QAEXAAV?$StreamedBinaryRead@$00@@@Z + 0x3292b
    155. (0x026AA0D3) (webplayer_win): (filename not available): ??$Transfer@VSafeBinaryRead@@@Behaviour@@QAEXAAVSafeBinaryRead@@@Z + 0x5602f
    156. (0x026AAB75) (webplayer_win): (filename not available): ??$Transfer@VSafeBinaryRead@@@Behaviour@@QAEXAAVSafeBinaryRead@@@Z + 0x56ad1
    157. (0x02708995) (webplayer_win): (filename not available): UnityGetError + 0x8cf
    158. (0x02708AE4) (webplayer_win): (filename not available): UnityWinWebLoop + 0x149
    159. (0x0154C786) (npUnity3D32): (filename not available): (function-name not available) + 0x0
    160. (0x01543349) (npUnity3D32): (filename not available): UT_Uninstall + 0x100c
    161. (0x0154321E) (npUnity3D32): (filename not available): UT_Uninstall + 0xee1
    162. (0x015472D8) (npUnity3D32): (filename not available): (function-name not available) + 0x0
    163. (0x7E368734) (USER32): (filename not available): GetDC + 0x6d
    164. (0x7E368816) (USER32): (filename not available): GetDC + 0x14f
    165. (0x7E3689CD) (USER32): (filename not available): GetWindowLongW + 0x127
    166. (0x7E368A10) (USER32): (filename not available): DispatchMessageW + 0xf
    167. (0x10A2CC5E) (xul): (filename not available): mozilla::services::_external_GetAccessibilityService + 0xdfbf5
    168. (0x10A48346) (xul): (filename not available): NS_StringSetDataRange_P + 0x7033
    169. (0x102866FD) (xul): (filename not available): XRE_SetupDllBlocklist + 0x108b
    170. (0x10279F48) (xul): (filename not available): XRE_main + 0x9bf8
    171. (0x10AA2F46) (xul): (filename not available): XRE_InitChildProcess + 0x2d8
    172. (0x0040126A) (plugin-container): (filename not available): (function-name not available) + 0x0
    173. (0x0040149B) (plugin-container): (filename not available): (function-name not available) + 0x0
    174. (0x7C817077) (kernel32): (filename not available): RegisterWaitForInputIdle + 0x49
    175.  
    176. ========== END OF STACKTRACE ===========
    177.  
    178. 130306 19:39:04 Setting error display: 'The content was stopped because a fatal
    179. content error has been detected.', details: '', link: 0
    180. web: shutdown player
    181. Flushing Culler but we havent completed rendering. Are you setting material.shader inside of a Render call?
    182.  
    183. (Filename: C:/BuildAgent/work/812c4f5049264fad/Runtime/Camera/Culler.cpp Line: 99)
    184.  
    185. web: shutdown finished
    186. 130306 19:39:05 loader: final cleanup
    187. 130306 19:39:05 loader: unload unity dll
    Last edited: Mar 8, 2013
  20. CreativeChris

    CreativeChris

    Unity Technologies

    Joined:
    Jun 7, 2010
    Messages:
    349
    @MariuszKowalczyk Can you file a bug report on that please and send me the case id?

    That issue is completely different to this thread and belongs in a new thread.

    Thanks,
    Chris
  21. MariuszKowalczyk

    MariuszKowalczyk

    Member

    Joined:
    Nov 29, 2011
    Messages:
    207
    Sorry for posting in this topic, but I figured that this way, there will be a bigger chance that you will answer :)
    Case ID: 530723

    I hope you can do something about this.
  22. Darn0k

    Darn0k

    New Member

    Joined:
    Mar 11, 2013
    Messages:
    1
    My problem is similar, yet even less revealing as the logs are a bit different. See below:

    130311 15:17:24 ------------------------------------------------------------
    130311 15:17:24 Instance starting, version 4.0.1f2_9bb580cddf70, UNITY_WEB_ENABLE_AUTODOWNLOAD: 1, GetDisableAutoUpdates(): 0
    130311 15:17:24 Datafile http://battlestargalactica-548.ah.b...unity3d?__cv=341c9268c4644a85c02e21ae19cf9000
    130311 15:17:25 Setting error display: 'Failed to update Unity Web Player', details: 'A newer version of Unity Web Player is required, but the auto-update failed.
    Failed to apply auto-update.
    Please install manually.
    ', link: 1

    130311 15:17:24 ------------------------------------------------------------
    130311 15:17:24 Manager starting, version 4.0.1f2_9bb580cddf70
    130311 15:17:24 Requesting bundle 1 (3.x.x) update. Required revision is 3558000, installed revision is ffffffff

    $Capture1.JPG

    Notice that in the Manager log, that the revision being requested is not anywhere near in line with the version of the starting version.
    Also, notice in the screenshot of the Unity Web Player "manual install" page snippet, that the Unity Plugin Version is detected, but that the Unity Engine Version is not, indicating that the engine is never getting installed.

    I also have an encrypted hard disk using CheckPoint Endpoint Security Full Disk Encryption. I'm not saying that this is the culpret, but it might be. I do not expect that the encryption software is the culpret since the driver that decrypts the files is loaded at boot and the disk is accessed natively without any EFS involved.

    Nevertheless, numerous unistalls, cache clearing and reinstalls yeild the exact same behavior and the Unity software never completely installs.

    Any assistance to get past this error will be appreciated.
  23. deisama

    deisama

    New Member

    Joined:
    Jun 6, 2013
    Messages:
    1
    I had this problem and it turns out it was because I had a custom tempory folder location
    The TEMP and TMP environment variables were set to z:\temp

    Changing them back to
    C:\Users\<username>\AppData\Local\Temp

    Resolved the problem.
  24. MariuszKowalczyk

    MariuszKowalczyk

    Member

    Joined:
    Nov 29, 2011
    Messages:
    207
    I don't know if it will help anyone, but sometimes it helps to turn Download Manager off.
  25. Jasko

    Jasko

    New Member

    Joined:
    Jun 18, 2013
    Messages:
    1
    Gots problem with WEB PLAYER: Error on loading unity web player - Failed to update:


    LICENSE SYSTEM [2013618 7:0:8] Opening https://license.unity3d.com/update/poll?cmd=9&tx_id=afc3a6505a12eb848898630284277f02

    >> C:\Users\Jasko\AppData\Local\Temp\UnityWebPlayer\log <<

    LICENSE SYSTEM [2013618 7:0:8] Posting <?xml version="1.0" encoding="UTF-8"?><root><SystemInfo><IsoCode>pl</IsoCode><UserName>Jasko</UserName><OperatingSystem>Windows 7 Service Pack 1 (6.1.7601) 64bit</OperatingSystem><OperatingSystemNumeric>610</OperatingSystemNumeric><ProcessorType>Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz</ProcessorType><ProcessorSpeed>1995</ProcessorSpeed><ProcessorCount>8</ProcessorCount><ProcessorCores>4</ProcessorCores><PhysicalMemoryMB>8087</PhysicalMemoryMB><ComputerName>JASKO-DELL</ComputerName><ComputerModel>Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8087 MB)</ComputerModel><UnityVersion>4.1.5f1</UnityVersion></SystemInfo><License id="Terms"><MachineID Value="5+//ZLubFPJrzaDxocgWGQkhEo8=" /><MachineBindings><Binding Key="1" Value="00426-OEM-8992662-00400" /><Binding Key="2" Value="5WR0KL80" /><Binding Key="4" Value="QzdaUlNRMQ==" /></MachineBindings><UnityVersion Value="4.1.5f1" /></License></root>


    LICENSE SYSTEM [2013618 7:0:11] Received https://license.unity3d.com/update/poll?cmd=9&tx_id=afc3a6505a12eb848898630284277f02

    LICENSE SYSTEM [2013618 7:0:11] Headers:
    HTTP/1.1 200 OK
    Server: nginx/0.7.67
    Date: Tue, 18 Jun 2013 05:00:11 GMT
    Content-Type: text/html; charset=utf-8
    Connection: keep-alive
    Status: 200 OK
    Strict-Transport-Security: max-age=31536000
    X-UA-Compatible: IE=Edge,chrome=1
    ETag: "7215ee9c7d9dc229d2921a40e899ec5f"
    Cache-Control: max-age=0, private, must-revalidate
    X-Request-Id: 71be4a17b7a8ff1bb27aeed2304fb07f
    X-Runtime: 0.579522
    X-Rack-Cache: invalidate, pass
    Content-Length: 1
    Accept-Ranges: bytes
    X-Varnish: 1158005451
    Age: 0
    Via: 1.1 varnish
    Set-Cookie: SERVERID=varnish01; path=/


    LICENSE SYSTEM [2013618 7:0:22] WebKit loading problem

    Please help.
  26. Gameworld3881

    Gameworld3881

    New Member

    Joined:
    Jun 21, 2013
    Messages:
    1
    I cant play any games with unity its always failed to update unity how to fix it im gonna crash my computer im so angry
  27. Luko

    Luko

    Member

    Joined:
    May 6, 2013
    Messages:
    2
    Having the same problem on al browsers
    Windows 7 64 bit

    I've tried everything I could find; nothing worked.

    log:

    130622 16:14:21 ------------------------------------------------------------
    130622 16:14:21 Instance starting, version 4.1.5f1_ed5ea3281df6, UNITY_WEB_ENABLE_AUTODOWNLOAD: 1, GetDisableAutoUpdates(): 0
    130622 16:14:22 Datafile http://download.unity3d.com/webplayer/setup/cacheadmin.unity3d
    130622 16:14:28 Setting error display: 'Failed to update Unity Web Player', details: 'A newer version of Unity Web Player is required, but the auto-update failed.
    Failed to apply auto-update.
    Please install manually.
    ', link: 1

    having this problem for about 3 months now
    Last edited: Jun 22, 2013
  28. hth3heretic

    hth3heretic

    New Member

    Joined:
    Jun 25, 2013
    Messages:
    1
    Yes, my problem went away after I update my IDM add-on on my firefox

    Thanks for the tip
  29. Dessintegrator

    Dessintegrator

    New Member

    Joined:
    Aug 30, 2013
    Messages:
    1
    My error is at
    Was trying to update
    http//webplayer.unity3d.com//Channels/38efbd14869d/UnityPlayer3.x.x-win32.zip

    Any idea how to solve this or where this file should be downloaded ?
  30. blacklocus

    blacklocus

    New Member

    Joined:
    Sep 4, 2013
    Messages:
    1
    I have same problem too :( :( :( plz help us

    $عىهفغ.jpg
  31. ahmedben1999

    ahmedben1999

    New Member

    Joined:
    Sep 7, 2013
    Messages:
    6
    hi, i did that several times and nothing happen it isnt helpfull anymore please i want the answer to my problem and how to fix it i dont know why that happened the web player was very good and one day everything have been turned, since that day and i am trying to fix it but there is no benifits please answer me quickly. :-|
  32. ahmedben1999

    ahmedben1999

    New Member

    Joined:
    Sep 7, 2013
    Messages:
    6
  33. ahmedben1999

    ahmedben1999

    New Member

    Joined:
    Sep 7, 2013
    Messages:
    6
    thanks so much it work it works it works hhhhhhhhhhhhhh merci beaucoup merciiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
    :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :-o :-o :-o :-o :-o ;) ;) ;) ;) ;) ;) :D
  34. ahmedben1999

    ahmedben1999

    New Member

    Joined:
    Sep 7, 2013
    Messages:
    6
    it works really merci thanks :eek:
  35. ahmedben1999

    ahmedben1999

    New Member

    Joined:
    Sep 7, 2013
    Messages:
    6
    disable your internet download manager from google chrome
    the steps are :
    1-open internet download manager
    2-open "downloads" tab
    3-choose options
    4-unmark google chrome
    5-ok
    i hope that help you
    ahmed
  36. ahmedben1999

    ahmedben1999

    New Member

    Joined:
    Sep 7, 2013
    Messages:
    6
    thankssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss veryyyyyyyyyyyyyyyyyy muchchchchchchchchch :D
  37. Luko

    Luko

    Member

    Joined:
    May 6, 2013
    Messages:
    2
    What is your internet download manager?
  38. sushil007

    sushil007

    New Member

    Joined:
    Sep 23, 2013
    Messages:
    1
    fist you download the .cab file from this link: http://webplayer.unity3d.com/download_webplayer-3.x/UnityWebPlayer.cab then exterthen download and open folder UnityWebPlayer\cac08d8a5e25d4cb\build\WindowsWebPlayerInstaller and run it and insall it then download UnityPlayer3.x.x-win32 and extracet it and copy all file and paste it in C:\Users\(pc nam)\AppData\LocalLow\Unity\WebPlayer and paste it in (loader,player,mono and also paste it in Unity\WebPlayer folder C:\Users\(pc nam)\AppData\LocalLow\Unity\WebPlayer then run game and injoye
    also like a video on youtube http://www.youtube.com/watch?v=53hfRYbG-_I
    ok.........
  39. yamim33

    yamim33

    New Member

    Joined:
    Sep 26, 2013
    Messages:
    2
    i have that problem before.. then i found that its the other program in the computer makes the unity web player failed. in my case its the IDM (internet Download Manager).
  40. yamim33

    yamim33

    New Member

    Joined:
    Sep 26, 2013
    Messages:
    2
  41. puyih

    puyih

    New Member

    Joined:
    Dec 18, 2012
    Messages:
    1
    How i fixed it.

    Are you using IDM?

    If yes, you should disable any IDM browser extensions

    Or go to IDM configuration ->General TAB

    Under "Capture downloads from the the following browsers" , deselect the browser you use to play your unity game.
    $Untitledx picture.png
  42. Lorodion

    Lorodion

    Member

    Joined:
    Jan 2, 2013
    Messages:
    27
    I also get this problem when running the web player.
    I've tried all the steps here and tested the player in IE 11, Chrome 32 and Firefox 26.
    I do have encryption on some folders in Windows but not the Unity folders.
    My computer is running Windows 7 Ultimate SP1 x64, no idea why the player isn't working...
  43. Lorodion

    Lorodion

    Member

    Joined:
    Jan 2, 2013
    Messages:
    27
    Just solved the problem, which was related to encryption. I just did not know which folder caused the issue.

    Reading from here I could see that the webplayer gets installed at c:\Users\{you}\AppData\LocalLow\Unity\WebPlayer. Unencrypting this folder fixed the problem.
  44. ninz26

    ninz26

    New Member

    Joined:
    Feb 17, 2014
    Messages:
    1
    Well , that fix my problems !!! Thanks MariusKowalczyk !!! You're so smart , like in the monster inc ... the one with big brain !
  45. McMillan_K

    McMillan_K

    New Member

    Joined:
    May 17, 2014
    Messages:
    1
    you know? i think that erase some kind of files is an universal way to solve that kind of problem ._. i had a problem like this before in another on-line game that is not from Unity and I did exactly the same. Erase the Files and Retrying after that.
  46. timhays

    timhays

    Member

    Joined:
    Jun 19, 2013
    Messages:
    9
    Amazing to me that these problems with the Unity Web Player have been going on for so long.
    I am also getting a Unity Web Player error:
    "A newer version of the Unity Web Player is required, but the auto-update download failed.
    Was trying to download http://webplayer.unity3d.com//Channels/6a3071739c8e/UnityPlayer3.x.x-win32.zip"

    I have tried all the solutions above and nothing has worked. I don't see anything in the log files worth mentioning. I don't have IDM installed and I'm not using any other download manager. I'm not using encrypted folders. I have enough free space. I've used CCleaner to clean the registry. Both Firefox and Chrome give me the error. Of course I have deleted the UnityWebPlayer folder and tried the manual installation of both the full version and the one on the Unity site:
    Version of your web player
    Unity Plugin version:
    4.5.0f

    Nothing seems to fix this problem!
    I can't do any testing on this computer and I really wish that Unity would fix the issue once and for all!
    Is ANYBODY at Unity trying to fix this?!!!
  47. Graham Dunnett

    Graham Dunnett

    Unity Technologies

    Joined:
    Jun 2, 2009
    Messages:
    2,493
    What do you have in c:/Users/{you}/AppData/LocalLow/Unity/WebPlayer/player ?

    Usually you'll have Release and Stable player channels. It looks like the plugin is trying to download a player, but that has failed, presumably because of internet connection issues.

    Is anybody at Unity trying to fix this?!!! No, I don;t think anyone is attempting to log onto your computer to find out what is going wrong.
  48. timhays

    timhays

    Member

    Joined:
    Jun 19, 2013
    Messages:
    9
    Obviously I'm wondering if anybody at Unity is working on fixing this issue for ALL users, since there appear to be so many people experiencing this problem. No, I didn't expect anyone to log onto my computer.
    I'm using WinXPx64 and I found the following in the 'player' folder with the following path:
    Documents and Settings\username\Local Settings\Application Data\Unity\WebPlayer\player\Stable3.x.x
    Data (folder)
    info.plist
    webplayer_win.dll
    wrap_oal.dll

    The above files had a Date Modified of 5/26/2014
    I did not see any files marked 'Release', just the 'Stable3.x.x' folder as above.
    I have tried many times to update the player, so I doubt it is the internet connection on my end.
  49. Calerae

    Calerae

    Member

    Joined:
    Jun 14, 2014
    Messages:
    1
    I have encountered this very same problem many times and none of the solutions above works. On some of my computers unity web player works just fine but on some it doesn't because "Failed To Update". It's not network issue since my old xp computer works just fine, but my windows 7 or linux (running wine) doesn't at all. Hey, couple of weeks ago I was able to run unity on my linux work laptop under wine here! Those all are connected to same network connection via same router (cable modem) and have exactly same configurations. There must be something else going on here.

    According to Kixeye Vega Conflict forum posts, this problem is relatively common. Do you really think all computer users are able to solve this problem with instructions in this thread? I'll tell you. No. Most of the computer users can't even find their home folder.

    I think solving usability issues of your software is your job, not end users'.
  50. OhDaeSu

    OhDaeSu

    Member

    Joined:
    Jul 23, 2014
    Messages:
    1
    Windows 7 SP1. I tried all the methods mentioned above. Nothing worked. Eventually I just downloaded the older version of the offline installer (in my case it was Unity Web Player ver. 2.5.0). Unistalled the latest version and installed the older one. Now the game I play works perfectly!