UNITY ADS 1.X AND 2.X NOT WORKING FOR IOS 10

Hi,

Does anyone know whats going on with Unity Ad's and iOS 10? Is there some sort of patch we can expect anytime between now and before the release of iOS 10?

I've tried running Ads on the most recent iOS 10 beta, and it doesn't work. All the coding is correct. When I run it on iOS 9.X, it works without any problems.

Could someone please clarify when we can expect Unity Ads to work for iOS 10?

 

So I also just stubbled across something random. In IOS 10, if you turn off "limit ad tracking", Unity Ads start working. However, this isn't really a solution because that would mean anyone who has that feature on, wouldn't allow UnityAds to work properly. I've had ad tracking on, on all my devices prior to iOS 10, and UnityAds has never had problem before.

 

check this out too @BoredMormon

would @Mantas-Puida have any insight regarding this??

 

Same here :/

 

@rasmus-unity Any insight on this?

 

Fyber confirmed this problem

http://developer.fyber.com/content/current/ios/rewarded-video/adding-networks/

 

Hi all,

We're ofc working on official iOS 10 support including limited ad tracking. Will get back when we have more information.

/Rasmus

 

Same here.

I'm using Unity 4.7.2 with Xcode 8 and my Unity ads aren't showing up. Looks like we need a patch. Any ETA on this?

 

http://forum.unity3d.com/threads/ios-10-0-and-xcode-8-compatibility.430103/

"in case you have to ship your app within couple of next weeks please keep using Xcode 7.3 for that. At the moment it provides smoother experience."

Sorry, think you should revert to Xcode 7.3 for now...

/rasmus

 

We have a game that was made with Unity 5.3 and XCode 7.3 and as soon as I installed iOS 10, the ads stopped working.
So, your statement about using XCode 7.3 is false. This needs to be fixed now!

 

I'm a bit crossed now cause i'm about to release a game and i have the same issue.
I'm downloading xcode 7.3.1 now to see if the ads will work again.
But i think the SDK should have been fixed. I'm guessing you had access to the beta versions from a while ago.
Saw no warning about this before.

 

@rasmus-unity I can tell you now, that Xcode 7.3.1 DOES NOT make the ads work.
Just compiled my game that was working as it should before iOS 10.
And i'm days before releasing something that took close to two years to complete...
Yeah i'm salty right now.

 

@screenname_taken and @JustDave1961 .... so I originally started this thread and I wanted to share a few things, maybe it will kind of put you at ease until they patch it up lol....so after doing a lot of research, apparently only about 7% of iOS devices have the "limit ad tracking" turned on, in general. It's mostly developers or people in the know. The general public actually has no idea about ad tracking, therefore it's off by default.

Obviously, for anything under iOS 10, unityads won't be an issue, its IOS 10 thats being affected. If that percentage is accurate (which a few sites confirmed), then it shouldn't affect our revenue too much or at all. I'm hoping that the devs at unity will patch this up ASAP though, because I was heavily considering dropping them and adding adcolony instead since it works with iOS 10, but I will give Unity another week.

 

That's not really reassuring, because the same article that said people don't turn on the ad limit, are also those that might don't do such because they have an adblocker.

How easy is the transition to AdColony?

 

One of the main reasons I chose Unity Ads specifically is because I thought they'd be on top of issues like this. I hope the patch will be released soon (and compatible with Unity 4.7.x) - luckily I'm about a month or so out from release so I can afford to give Unity a little more time.

 

Hi,

Thanks for your input, and you are welcome to keep the discussion going. We'll share any news with you as soon as we have it.

/Rasmus

 

I am using Unity ADs version 2.0.4 , Xcode 8.0

UNITY ADS is not working in my iPad(iOS 10.0.1)
but is working in my iPhone(iOS 8.4)

 

@onHead: Do you have "limit ad tracking" enabled on your iOS 10 device?

 

My apps with Unity Ads in the store have stopped generating revenue on iOS10. What's going on?

Opps... Appfigures wasn't updating my sales numbers. I did a refresh and all is well. Sorry...

 

I can confirm the following:

iOS 10
iPad Air 2 (iOS 10) - Unity Ads work when "limit ad tracking" is Off, Unity Ads do not work when "limit ad tracking" is on
iPad Air (iOS 10) - Unity Ads work when "limit ad tracking" is Off, Unity Ads do not work when "limit ad tracking" is on
iPhone 6 (iOS 10) - Unity Ads work when "limit ad tracking" is Off, Unity Ads do not work when "limit ad tracking" is on

iOS 9.5.3
iPhone 6 (iOS 9.5.3) - Unity Ads work regardless of "limit ad tracking" being on or off
iPad 2 (iOS 9.5.3) - Unity Ads work regardless of "limit ad tracking" being on or off

 

Yes they are working on it. Though i still think that this should not have been the case.

 

Where is 'limit ad tracking' ??? I didn't find this.

 

@onHead settings>privacy>advertising (on the device itself)

 

@rasmus-unity any progress made? My app's ad revenue has plummeted drastically since releasing my iOS 10 update. I don't know how much longer I can wait, before switching to another advertiser. Hopefully you guys are close. Please update us when you can. Thank you!

 

I think i saw in someplace that they are a couple of days away. I really hope that's true.

 

Hey @HeikkiTunkelo, have you been able to advance on this?

 

been wondering the same thing myself yesterday.

 

"limit ad tracking is on" bug -> Is it fixed in Release 2.0.4? Someone here who tested it?

 

No, supposedly is not working in 2.0.4. However today one of the affected games started showing ads on my phone that has limit ad tracking on. (The game is Leap day)

 

@rasmus-unity I saw some unity ads on my iphone today that has limit ad tracking on. does that mean that a fix is floating around?

 

Oh yes, i see! Maybe they change something serverside? I updated nothing.

 

Same here. I just tested my project that is using the older unity ads and it shows the test ad as well. It wasn't before.

 

Has the server update been pushed?
Did it fix the problem?

I need to publish this week, can I safely use XCode 8?

 

Hey all,

So I tried watching an ad today with "limit ad-tracking" on (with iOS 10) and it worked! My game (Get 'Em) is in the APP store, so it's nice to know that its finally working. I was literally 1 day away from removing unityads. I don't know if this is just a temp fix or permanent, and I really don't know how its fixed because I haven't updated or made a new build.

@rasmus-unity and @HeikkiTunkelo is this a permanent fix? Do we need to wait for a patch, or has this been somehow fixed through a server??

 

Never mind guys,@rasmus-unity @HeikkiTunkelo ... I spoke too soon. Tried the ads again today and it's back to not working which is really weird. I know for a fact that it worked yesterday, but now it stopped.

 

What's happening, @HeikkiTunkelo ?
Server not updated?
Update not working?
Probably Unity 5.4.1p3 will not help either, since there's nothing about ads on the release notes.

 

Ok guys, I'm switching over to adcolony. Now, unityads doesn't work at all. Was testing my game on android and the ads don't show up anymore. Then I tested on iOS with ad tracking off, and they don't show up. I was averaging around $5 a day which isn't much, but since this whole fiasco, I've made $2 in the last 2 weeks. This utter BS. I pay $125-$150 a month for pro and have been doing so for over 2 years, and for this to happen is just amateur. My game has been released months ago and never had a single problem with ads until this iOS 10 stuff and now it isn't working on android?! Smh

 

@bdzmoney dunno why it doesn't work on android for you, i just did a build, and it showed an ad.

 

@screenname_taken I honestly have no idea either. I tried iOS again, and now it works without ad tracking, but just hours ago it didn't. Android build is still not working as far as ads. It makes no sense since nothing was changed on my end, and its the same build. I hope someone from Unity informs us as to what is going on and when a patch is expected. This is not ok.

 

I'll be trying a new build for iOS now, i'll report back with what it does. (I have an iPhone SE with iOS10, ad tracking limit enabled.)

*EDIT* They worked on iOS 10 as well. (Limit Ad Tracking enabled.)

 

@screenname_taken it still doesn't work for me with tracking enabled. Which version ads are you using? I'm using 2.0.2

 

2.0.4

 

@honjiepin you are incorrect. This is 100% a unity problem, not iTunes or apple.

Do you currently play or try any games from iTunes? You would see that all other ad networks work without any problems on iOS 10. Even with ad-limiting on, it makes no difference. The issue has nothing to do with a new agreement or the zeroing apple is doing of their advertiser id. If adcolony, chartboost, admob, and the rest of the advertisers weren't working, then it would be something with apple, but it's just unityads.

 

Okay, forget it what i said, Im just telling you guys just like they told me not from my personal opinion. See my source? I call them "inside". No offense. Hope theres a solution too from unityads.

 

I am about to roll-out using XCode8 and iOS10, do I need to set something special to enable the limited tracking you guys are talking about or should it work "out of the box"?

 

I have a different issue with ads. It seems the editor is changing the "use built in ads" tick box to on by itself everytime i press play and it messes up with the 2.0.5 It keeps saying that it's defined more than once and won't let me compile till i turn it on and back off again from the services.