Stuck at splash screen

On an iPad Air 2 and iPhone 6 Plus, my app gets stuck at the splash screen and just stays there forever, though it does work on an iPad Mini. Xcode is not generating any errors, see below for output. It just started after upgrading to Unity 5.3.2p1. Any ideas what's causing it to freeze up?

 

I have the same issue in iOS exports from Unity 5.3.2p1 ( in my case with OpenGL ES 2.0 graphics ).

App freezes at splash screen on iPhone 6 Plus.

 

I have same problem, my app using Metal. It seems to correlate with iOS version - all my "iOS 9.2" devices working fine, but "iOS 9.3 beta" devices hangs.

 

My iPhone 6+ runs iOS 9.2.1 and hangs too.

 

Everyone here is with iPhone6+, my hangs too, but i also have a hanged Apple iPad mini 2, and working ipod4 and ipad air.

 

Here is snapshot of process (nothing interesting - all just memory adresses) - http://monosnap.com/image/YwcL9OtlARIpZFB193G4IvNYV4DzgT

Here is image of xcode threads view - http://monosnap.com/image/2Sfte0ZAEWboE6Ym8XxvkOtrIfhynC - it's stuck on UnityPreload thread.

Here is it's stacktrace - http://monosnap.com/image/3vS7RFbNoGmPoFol1nG161ajkwFCTw

It seems that Interpreter_Scan_m2842958907_MetadataUsageId
is in constant loop:

Code (CSharp):

1. // System.Text.RegularExpressions.Match System.Text.RegularExpressions.Interpreter::Scan(System.Text.RegularExpressions.Regex,System.String,System.Int32,System.Int32)
2. extern TypeInfo* Match_t3797657504_il2cpp_TypeInfo_var;
3. extern const uint32_t Interpreter_Scan_m2842958907_MetadataUsageId;
4. extern "C"  Match_t3797657504 * Interpreter_Scan_m2842958907 (Interpreter_t3383401557 * __this, Regex_t3802381858 * ___regex, String_t* ___text, int32_t ___start, int32_t ___end, const MethodInfo* method)
5. {
6.  

It's calling this method that never seems to end:

Code (CSharp):

1. // System.Boolean System.Text.RegularExpressions.Interpreter::Eval(System.Text.RegularExpressions.Interpreter/Mode,System.Int32&,System.Int32)
2. extern TypeInfo* QuickSearch_t1268643792_il2cpp_TypeInfo_var;
3. extern TypeInfo* Char_t2778706699_il2cpp_TypeInfo_var;
4. extern TypeInfo* RepeatContext_t3489422196_il2cpp_TypeInfo_var;
5. extern const uint32_t Interpreter_Eval_m3588984028_MetadataUsageId;
6. extern "C"  bool Interpreter_Eval_m3588984028 (Interpreter_t3383401557 * __this, int32_t ___mode, int32_t* ___ref_ptr, int32_t ___pc, const MethodInfo* method)
7. {
8.  

 

same here. New unity version, new regressions.

 

For me it helped to switch to armv7 from universal in architecture. Looks like arm64 is not working with this version.

 

That's good to know.

@Mantas Puida any ideas as to what's going on here? It's currently preventing me from shipping.

 

Update, I made an empty project, build and run in Xcode and no issues whatsoever. It's something about my other project that it doesn't like...

 

I'd like to verify, this did indeed work for me. Something about the Universal architecture is not working.

This will not work because, correct me if I'm wrong, armv7 is not 64-bit (whereas arm64 is). 64-Bit is mandatory on the iOS App Store.

 

Same here, iPhone 6s running iOS 9.2.1

 

Same problem. Unity 5.3.2p1 and iPhone 6 iOS 9.2.1. My old project isn't work but new projects work well. I think the problem is about UI system because my old project without UI is workd also well in 5.3.2p1

 

Yup this is happening with me too, also the UI is completely invisible.

 

Same here. Old projects dont work but if I build a new project it works.

 

I get this problem as well. Targeting only armv7 provides a fix. What's the release schedule for patch 5.3.2p2?

 

Not sure if this is helpful, but at least in my case the app doesn't even quite get to the splash screen... that is, the default "Made with Unity / Personal Edition" screen never even appears. I just get the blank dark blue/black screen.

XCode output:
2016-01-30 13:28:22.090 lookup-beta[3207:1986050] -> registered mono modules 0x100e7b650
2016-01-30 13:28:22.187 lookup-beta[3207:1986050] You've implemented -[<UIApplicationDelegate> application:didReceiveRemoteNotification:fetchCompletionHandler:], but you still need to add "remote-notification" to the list of your supported UIBackgroundModes in your Info.plist.
-> applicationDidFinishLaunching()
-> applicationDidBecomeActive()
Init: screen size 750x1334
Initializing Metal device caps
Initialize engine version: 5.3.2p1 (82077c0be25b)

 

Thanks!

 

Just to clarify. My games dont get to the splash screen.

 

I also see the same behavior on two different devices with 9.2.1

One additional thing I saw is that the build size grew from around 77 Mb to 242 Mb, any one else seeing this?

 

For me as well.

@JoshPeterson - does this mean the upcoming 5.3.2p2 is expected to fix this?

 

Update, 5.3.2p2 has corrected the issue for me. My app is no longer stuck on the splash screen.

 

Fixed for me as well.

 

Yes, Unity update 5.3.2p2 fixed my issue as well.

 

Confirmed

 

Confirmed as well.

And again - full of other bugs.

 

Can you specify?

 

Where do I begin?
Jesus. This is just horrible. iOS freezes like hell from possible wifi issues.

 

File bug reports and keep pestering them to fix it. Thats what I do. Saying 'its is just horrible' doesn't help anyone, not even yourself.

On another note..

We received our first rejection the other day from apple because the app failed to start.. Seemed pretty random. We've had issues with the game getting stuck in the loading screen before but it was generally something we could fix. This one seemed really random - it worked on all our test devices yet on apples devices it just got stuck on the loading screen.

Glad to see it is resolved - hoping that this will fix the issue for us too!

 

Lol - of course I did that. I am working with Unity

 

Still problems with arm64. Looks like the problem is Loadlevelasync. Investigating further.

 

My app rejected for the same reason, what's the status for yours? I published it with 5.3.2p1 now I'm gonna try again with 5.3.2p2

Also, is it definite that the loadlevelasync function cause this error? Do I have to remove that functionality?

 

To confirm, you are using 5.3.2p2?

 

@hakankaraduman Hey man, ours is still sitting there rejected. I dont know what the cause is, but Josh says that it is possibly fixed in 5.3.2p2 so I am going to try again.

For what its worth, we do not use LoadLevelAsync anywhere in our project.

 

5.3.2p3
app works fine on ipad2
on the new devices it launches ok but crashes right after
when you launch it second time it works ok

 

I have tried all patch releases of 5.3.2 . Even tried armv7 only. Result is the same, stuck at Splash Screen. Should i try any other older release to fix the problem ?

 

Did you tried the simulator?

I was using 5.3.2p1 and the game did not open on ipad pro, ipad pro 2 and iphone 6s simulators.

But it opened and played on simulators when I built with 5.3.2p2.

 

here's the Xcode output.

-> applicationDidFinishLaunching()

-> applicationDidBecomeActive()

Renderer: PowerVR SGX 543

Vendor: Imagination Technologies

Version: OpenGL ES 2.0 IMGSGX543-113.3

GLES: 2

GL_OES_depth_texture GL_OES_depth24 GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_vertex_array_object GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_draw_instanced GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_pvrtc_sRGB GL_EXT_read_format_bgra GL_EXT_separate_shader_objects GL_EXT_shader_framebuffer_fetch GL_EXT_shader_texture_lod GL_EXT_shadow_samplers GL_EXT_sRGB GL_EXT_texture_filter_anisotropic GL_EXT_texture_rg GL_EXT_texture_storage GL_APPLE_clip_distance GL_APPLE_color_buffer_packed_float GL_APPLE_copy_texture_levels GL_APPLE_framebuffer_multisample GL_APPLE_rgb_422 GL_APPLE_sync GL_APPLE_texture_format_BGRA8888 GL_APPLE_texture_max_level GL_APPLE_texture_packed_float GL_IMG_read_format GL_IMG_texture_comp

ression_pvrtc

OPENGL LOG: Creating OpenGL ES 2.0 graphics device

Initialize engine version: 5.3.1p4 (9ca6c7a9c23e)

 

We went back to Unity 5.1.3 p2 and it works . So we will stick to this version for now. Thanks JoshPeterson, and hakankaraduman .
Any one else facing the same issue, please report immediately.

 

My problem was solved after removing Metal from build settings. We don't use unusual shaders...
P.S. Built in 5.4 beta 6 (it had same problems)

 

To let you know, my binary accepted by apple when I send it again by using Unity 5.3.2p2, I also used loadlevelasync in my project, it may be good to know for you, someone mentioned it earlier.

 

I am getting this issue with Unity 5.3.4f1

 

i am facing this problem with my iPhone xr and i'm using unity 2019.4.0 lts version

 

I am facing this issue with iPad Mini 5th Generation(iOS 13.5.1) and I am using Unity 2019.4.8f1 LTS with Xcode version 11.6. But works with iPad 7th Generation(iOS 13.5.1), iPhone X, iPhone 7 Plus, iPhone 11 Pro, iPhone 6s

 

Updated iOS from 13.5.1 to 13.6 and it get worked...