Slow Unity Pro license support

Discussion in 'Unity Support' started by trancerobot, Jul 15, 2013.

  1. trancerobot

    trancerobot

    New Member

    Joined:
    Jul 18, 2010
    Messages:
    69
    I submitted a support request last Wednesday in order to clear my license after a hard drive replacement. Thursday morning I recieved a reply asking which computer name I wanted cleared, I replied both, since both installs nolonger exist. Communication has been silent ever since, dispite numerous emails and phone calls.

    I have a job with a close deadline. I might be able to get by with a Unity Free license, but then I might not... I need access to the software I paid for as soon as possible, and this is the only way I'm sure someone will see my pleas for assistance.

    edit:

    Resolved! Feel free to delete.
    Last edited: Jul 15, 2013
  2. Graham Dunnett

    Graham Dunnett

    Unity Technologies

    Joined:
    Jun 2, 2009
    Messages:
    2,406
    Should be sorted.