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Resolved Login does not work

Discussion in 'Unity Build Automation' started by theSoenke, May 4, 2015.

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  1. theSoenke

    theSoenke

    Joined:
    Dec 4, 2012
    Posts:
    106
    When i try to login at build.cloud.unity3d.com i'm always just redirected to build.cloud.unity3d.com/login/index?err=777
    No error message is shown, but it's not possible to login.
     
  2. hypeNate

    hypeNate

    Unity Technologies

    Joined:
    Apr 4, 2014
    Posts:
    272
    That's strange, sounds like you've encountered a bug. What OS / browser are you using?

    Try this:
    1. Visit https://accounts.unity3d.com/
    2. Click the blue "Sign Out" link in the upper right
    3. Close your browser, and then open a new window
    4. Go to https://build.cloud.unity3d.com/ and try logging in again
    Let us know how it goes - thanks!
     
  3. theSoenke

    theSoenke

    Joined:
    Dec 4, 2012
    Posts:
    106
    Followed all steps, but still same error.

    I'm using Firefox on Windows 8.1, but have the same problem with Chrome. I even tried it on Linux with Firefox.
     
  4. hypeNate

    hypeNate

    Unity Technologies

    Joined:
    Apr 4, 2014
    Posts:
    272
    OK, I'll send you a private message and get this sorted out. Sorry about the hiccup!
     
  5. theSoenke

    theSoenke

    Joined:
    Dec 4, 2012
    Posts:
    106
    Any progress on this? Because i still have the problem
     
  6. hypeNate

    hypeNate

    Unity Technologies

    Joined:
    Apr 4, 2014
    Posts:
    272
    Hi! Just sent you a private message - we're tracking down this issue, please reply in the private message to a couple questions I had. Thanks!
     
  7. David-Berger

    David-Berger

    Unity Technologies

    Joined:
    Jul 16, 2014
    Posts:
    743
    @theSoenke you should be able to login now, could you please try it again and let me know if it works properly.
     
  8. theSoenke

    theSoenke

    Joined:
    Dec 4, 2012
    Posts:
    106
    Great, it works! Thanks a lot
     
    hypeNate likes this.
  9. GameOn1

    GameOn1

    Joined:
    Oct 17, 2013
    Posts:
    2
    Hello   Im experiencing the same issue !! what should I do !?
     
  10. hypeNate

    hypeNate

    Unity Technologies

    Joined:
    Apr 4, 2014
    Posts:
    272
    Hi @GameOn1 - I'll private message you as well. Thanks!
     
  11. markachten88

    markachten88

    Joined:
    Apr 24, 2015
    Posts:
    31
    Same issue here. Any help greatly appreciated.
     
  12. David-Berger

    David-Berger

    Unity Technologies

    Joined:
    Jul 16, 2014
    Posts:
    743
    Once you ensured your UDN account works properly and you still can not sign in after clearing your browser cache please send a message to support@unity3d.com. You can use following template.

     
  13. Tafz_themaker

    Tafz_themaker

    Joined:
    May 8, 2020
    Posts:
    1
    Am having trouble login in its saying contact support and I am experiencing temporary lock out every time I try to log in pliz help
     
  14. zahraa62

    zahraa62

    Joined:
    Jun 28, 2020
    Posts:
    1
    I have the same problem, I need help!
     
  15. Deleted User

    Deleted User

    Guest

    Hi all,

    I am unable to sign in. It shows the same error again and again that Something went wrong. Please sign in again.
     
  16. KyokoSucksAtLife

    KyokoSucksAtLife

    Joined:
    Oct 18, 2021
    Posts:
    1
    same
    idk why it just doesnt work
     
  17. rajivrao

    rajivrao

    Unity Technologies

    Joined:
    Feb 19, 2019
    Posts:
    111
    Hey @KyokoSucksAtLife -- not sure if this is a UCB or a Dashboard issue. Would recommend filing a support ticket and that team should be able to help you out with login.
     
  18. ChristianDoesStuff2

    ChristianDoesStuff2

    Joined:
    Mar 3, 2022
    Posts:
    4
    I have this same issue and I am new to Unity, can someone help?
     
  19. ChristianDoesStuff2

    ChristianDoesStuff2

    Joined:
    Mar 3, 2022
    Posts:
    4
    Hi, I am having the same issue, can you help me?
     
  20. legend007amitkumarsharma

    legend007amitkumarsharma

    Joined:
    Apr 28, 2022
    Posts:
    1
    when i am trying to sigin until hub, it redirects me to an empty web page and that's all. it stays like that forever and i am unable to log in
     
  21. unity_T8TJtQRrcbBrug

    unity_T8TJtQRrcbBrug

    Joined:
    Jun 1, 2022
    Posts:
    1
    Hello, I am experiencing the same issue as many above. Followed the mentioned steps. This happend to me after removing latest Win11 build. Any sugestions?
     
  22. feritmusaoz

    feritmusaoz

    Joined:
    Jun 19, 2022
    Posts:
    2
    Merhaba bende birlik göbeği de bir alışça zaman zaman hiçbişey olmuyor. bir web sitesine girmiyor. napmam lazım?
     
  23. GamingTraube

    GamingTraube

    Joined:
    Aug 14, 2022
    Posts:
    1
    I have the problem, too :/
     
  24. Danny327

    Danny327

    Unity Technologies

    Joined:
    Jan 4, 2021
    Posts:
    78
    Hi everyone,
    Please file a support ticket to the Cloud Build team on this issue. If you could attach exact steps to reproduce and perhaps some screenshots, it would be very helpful, too.
     
  25. ensargedik

    ensargedik

    Joined:
    Oct 25, 2022
    Posts:
    1
    I have a unity account and I installed unity hub on a new computer, I logged in and it sent back to unity hub site, but unity hub says "there is something wrong, try again" but it doesn't work even if I try. Help me
     

    Attached Files:

  26. Deleted User

    Deleted User

    Guest

    I am unable to sign in the app. The app shows the message "Something went wrong please try again".
    I have tried many times, log out the unity id many times but nothings happen.
     
  27. Deleted User

    Deleted User

    Guest

  28. aneater94

    aneater94

    Joined:
    May 19, 2023
    Posts:
    1
    I am having the same problem, has anyone resolved this?
     
  29. devtripathi

    devtripathi

    Joined:
    Dec 23, 2022
    Posts:
    3
    Hi there, Whenever I try to sign in unity it opens chrome and I know that I've to login there after that it should redirect me to unity but I'm unable to see myself signed in after unity pops up
     
  30. ownerlife1400

    ownerlife1400

    Joined:
    Dec 3, 2021
    Posts:
    7
    can you help me ?
     
  31. Vsgamer1

    Vsgamer1

    Joined:
    Jul 8, 2023
    Posts:
    1
    I have a unity account and I installed unity hub on a new computer, I logged in and it sent back to unity hub site, but unity hub says "there is something wrong, try again" but it doesn't work even if I try. Help me
     
  32. Banus_0

    Banus_0

    Joined:
    Aug 6, 2023
    Posts:
    1

    Yes,it's too much time but ı have problem too.I cant login from launcher.Can you help me
     
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