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Confirmation e-mail for forum registration

Discussion in 'Editor & General Support' started by andeeeee, Oct 27, 2010.

  1. andeeeee

    andeeeee

    Joined:
    Jul 19, 2005
    Messages:
    8,769
    We are experiencing a problem with a small number of the activation e-mails for forum registration (ie, you register and get told to wait for an e-mail to confirm your account, but then it never arrives). We hope to have this fixed soon. Meanwhile, if you seem to be waiting rather a long time for the e-mail then please send me a PM and I will set you up as a registered user manually. If there is any problem sending the PM, then please contact support@unity3d.com and they will send me your details.
     
  2. andeeeee

    andeeeee

    Joined:
    Jul 19, 2005
    Messages:
    8,769
    Welcome to the forum, johanwhite!

    I'm glad your registration went smoothly. Please do feel free to contact me if you ever have a problem with the forum.
     
  3. shawn

    shawn

    Unity Technologies

    Joined:
    Aug 4, 2007
    Messages:
    365
    Seems this issue has raised it's ugly head again. We're looking into it.
     
  4. Strange Quirk

    Strange Quirk

    Joined:
    Mar 26, 2011
    Messages:
    6
    Just want to say that I too had this issue. I fixed it by switching my email to a dummy email and then back again, and I got confirmation emails both times. I'd just like to mention that, even if you do fix it, a prominent "Resend confirmation email" button would be welcome and would avoid future bugs.

    Thanks guys.
     
  5. bigkahuna

    bigkahuna

    Joined:
    Apr 30, 2006
    Messages:
    5,420
    A number of us have been having issues with all types of email notifications (thread subscription notifications, PM notifications, etc.) for weeks now. I typically receive notifications for a few days, then go another few days that I don't receive them, then the cycle repeats itself. In my case, this has been happening for months now. The cycle seems to vary from 4 to 6 days between them. Really weird, it's like the notification monkeys go on a bender every 4 days, call in sick for another 4 days, then sober up and decide it's time to check in again. Probably time to fire the notifcation monkeys and subcontract the work to some prison labor camp in Mongolia. I hear they are much more dependable. ;)
     
  6. The Executor

    The Executor

    Joined:
    Oct 29, 2011
    Messages:
    65
    My confirmation email came late, It didn't never come. I think there might be something wrong with the server, which is either slowing the verification process down or never sending the email at all.
     
  7. frabill

    frabill

    Joined:
    Dec 31, 2011
    Messages:
    4
    My confirmation email came right away, no problems :)
     
  8. Lola H

    Lola H

    Joined:
    Feb 20, 2012
    Messages:
    2
    I"m having a problem sending a license request, any ideas?