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Analytics Dashboard Delay Update

Discussion in 'Unity Analytics' started by rayw24, Jun 30, 2016.

  1. rayw24

    rayw24

    Joined:
    May 23, 2016
    Posts:
    52
    Hey everyone.

    As some of you noticed, the data processing cycles are taking longer than usual. We have recently found a small bug that stalled our server. This bug has been fixed and data processing has resumed. It may take a while for the server to catch up but no data has been lost. I understand that this can be very frustrating since you rely on us for analytics to better your game. Once processing is caught up, you should start to see the normal processing times of up to 12 hours.

    In the mean time, you can use our new Livestream feature to get an idea of daily user logins as well as new users! Livestream can be found on your analytics dashboard under the "Analytics" tab :)

    I want to apologize for the disruption in our service and we are diligently working to make our servers better and the processing times shorter.

    Please let me know if you have any questions about the delay or the Livestream tool!
     
    Salazar and erika_d like this.