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missing an imporant service pack patch??

Discussion in 'Editor & General Support' started by zergmouse, Feb 10, 2011.

  1. zergmouse

    zergmouse

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    I got this error when I installed Unity 3.2

    I went to that link and got the hotfix. Downloaded the hotfix which apparently is password protected. Then when I went to go apply the hotfix and typed in the password that I got in an e-mail for the hotfix it didnt work. so I can not even extract this thing now to apply the hotfix?? WTF?

    Now every time I open a project I get this error? That isnt cool.

    UPDATE:

    Windows 7 x64 fix is here https://kshaaban.livedrive.com/frameset.php?path=/files/23877458 (if this link dies please PM me... I have a copy saved that I could re-upload)

    Windows Vista x64 still no solution

    Windows XP x64 not sure but I think you need this: http://support.microsoft.com/kb/973460
     
    Last edited: Feb 11, 2011
  2. Senhor de todo o Mal

    Senhor de todo o Mal

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    Same here. On the e-mail there was also mention of 2 passwords although only one was provided.

    I already sent an email to microsoft.
     
  3. zergmouse

    zergmouse

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    me too. keep me updated on if you find a solution. I did have two passwords in my e-mail. one for now and then the password changes on the 13th and it gave me that password too. I tried both and nothing worked. I also tried typing it as well as copy paste and no luck. I also tried renaming it to a .zip and extracting (still requires the password) and no luck.

    EDIT: the hotfix info on microsoft says last editied 11/17/2009 5:29:59 AM
     
    Last edited: Feb 10, 2011
  4. paulygons

    paulygons

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    Me too. Going to wait this out instead of going hip deep into system stuff. Rollback time...
     
  5. TimH

    TimH

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    Same issues here. Got the hotfix but password is invalid. :(
     
  6. TimH

    TimH

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    Just saw this on MS Support:

    Alert – Known Issue with Unzipping Hotfix Downloads
    If you recently downloaded a hotfix from Microsoft and the password didn't work for you, our apologies for any inconvenience this may have caused you. We have resolved the problem with our systems and request you download the hotfix again and unzip it with the new password provided to you.

    Will try again...
     
  7. TimH

    TimH

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    Nope! It's all lies. Still does not work.
     
  8. Thelo

    Thelo

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    I have the same problem. Does anyone have the actual, non-password-protected file for that hotfix?
     
  9. bigkahuna

    bigkahuna

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    This hotfix fixes a number of instabilities caused by Windows 7 64bit so is definitely worth downloading and installing. I don't know of any way to get the hotfix except by giving them an email address. I just used one of my throw-away addresses and got the password in a couple seconds. The hotfix is a simple installer after which you'll need to reboot.
     
  10. zergmouse

    zergmouse

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    bigkahuna, you were able to install this? could you upload that file that was extracted? the file is windows6.0-KB976038-v2-x64.msu
     
  11. JFo

    JFo

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  12. zergmouse

    zergmouse

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    cool thanks ... it said "does not apply to my system" for some reason...

    Oh the one on that site was KB2265716 and I needed KB976038
     
  13. runner

    runner

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    Last edited: Feb 10, 2011
  14. siliwangi

    siliwangi

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    No avail, still same pass error :(, it seems locked 1 ip/password.
     
  15. scott_r

    scott_r

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    I just got off the phone with Microsoft support. I've been escalated to a "Level 2 Tech" and have a phone call scheduled for 5pm PST.. Hopefully they resolve this issue sooner than that..
     
  16. unitrix

    unitrix

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    I am having the same problem :(
     
  17. Zaffer

    Zaffer

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    Hi,

    I just downloaded and installed Unity 3.2 and got the same message about the Microsoft hotfix and had the same problem -- nonworking password.

    Has anybody worked with Unity 3.2 and found any instabilities or problems that might need this hotfix? If so, what are they? Thanks.

    Zaffer
     
  18. Alexey

    Alexey

    Unity Technologies

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    i have unpacked msu for win7 x64 (Windows6.1-KB976038-x64.msu)
    if someone needs that and promise to share with others in need - poke me by im 8)
     
  19. Gaspedal

    Gaspedal

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    same here: Windows6.0-KB976038-v2-x6 I have got 2 passwords from ms and it doesn't work.
    @Alexey: You have got pm.
     
  20. Ho01iGaN

    Ho01iGaN

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    I'd like it as well have sent PM. Will share with others asking in other forums.
     
  21. kshaaban

    kshaaban

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    Hey all, I have a working .msu from Alexey. It has been tested and works perfectly.

    As a thanks I will be hosting the file for anyone who needs it here:

    https://kshaaban.livedrive.com/frameset.php?path=/files/23877458

    I'll host it for anyone who needs it until the problem with MS is fixed.
    :)

    EDIT: This file is for Windows 7 x64.
     
    Last edited: Feb 11, 2011
  22. bigkahuna

    bigkahuna

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    I did the hotfix about 5 days ago (during the final days of 3.2 testing) and noticed that, in general, Unity became more stable. Prior to the hotfix I had intermittent (once a day or two) crashes for no apparent reason. Since adding the hotfix 3.2 has been pretty rock solid for me.
     
  23. Zaffer

    Zaffer

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    Hi Alexey,

    I don't have IM, any other way I can get it? Thanks.

    Zaffer
     
  24. Gaspedal

    Gaspedal

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    I need the msu File for "Windows6.0-KB976038-v2-x64.msu"

    can anybody upload this file ?
     
  25. kshaaban

    kshaaban

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    Have Windows6.1-KB976038-x64.msu

    see above post.
     
  26. Gaspedal

    Gaspedal

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    doesn't work with my vista x64 service pack 2.
    I need hotfix for windows6.0-KB976038
     
  27. kshaaban

    kshaaban

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    oh just realised, if you manage to get hold of it, pm me and i will host this version also for anyone else who may need it.

    -K
     
  28. Zaffer

    Zaffer

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  29. Ho01iGaN

    Ho01iGaN

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    So which version is that one? I need Windows 7 x64.
     
  30. kshaaban

    kshaaban

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    this is the windows 7 x64 version. Will edit the post to update.
     
  31. paulygons

    paulygons

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    kshaaban, you're a life saver. The above file worked.
     
  32. Ho01iGaN

    Ho01iGaN

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    Thanks kshaaban!
     
  33. Burke

    Burke

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    thanks!
     
  34. kshaaban

    kshaaban

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    No problem.

    -K
     
  35. timXR

    timXR

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    Thanks kshaaban...file worked perfectly on my Win 7 x64 system.
     
  36. mchalo

    mchalo

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    This is really starting to piss me of every time i open my unity project the same problem is displaying has anyone resolved this issue and none of the passwords form my e-mail are working how gay is that :mad:
     
  37. mchalo

    mchalo

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    Thanks i will give it a try thank you :)
     
  38. mchalo

    mchalo

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    Thanks i will give a try :)
     
  39. Zyxil

    Zyxil

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    same problem, vista x64.

    note there are two KB's one for Win7 x64 and one for Vista x64.

    has anybody been able to get this hotfix extracted for vista x64?
     
  40. zergmouse

    zergmouse

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    I need vista x64 as well.

    EDIT: gonna work on getting it tomarrow...
    EDIT2: nevermind, it would take over a year to crack the password with just brute force. I wish I had something better than a single core laptop to do this one... Man if only I could use my big beefy machine at work :(
     
    Last edited: Feb 11, 2011
  41. PatHightree

    PatHightree

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    Many thanks kshaaban !
    Maybe its an idea that zergcow edits the first post of this thread to link to the file (or kshaaban's post).
     
  42. arioch82

    arioch82

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    thank you kshaaban!

    I agree with hightree, updating the first post with the link will be a great idea
     
  43. Jimmy-Bekhuis

    Jimmy-Bekhuis

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    so i got XP (64), what version do i need? can't unrar either way....
     
  44. Senhor de todo o Mal

    Senhor de todo o Mal

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    Thanks kshaaban!

    I was ready to do a rollback to 3.1 when I checked the forum again.

    Haven't had an answer from microsoft yet.
     
  45. desmasic

    desmasic

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    We're using XP 64 bit here, and there is no such thing as hotfix 976038 on Windows Auto Update,
    What should we do now ?
     
    Last edited: Feb 11, 2011
  46. Gaspedal

    Gaspedal

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    still no extracted version for vista64 :(
     
  47. PolyMad

    PolyMad

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    I'm so so so so SO GLAD I didn't install the patch and I am on W7 and not on XP or Vista eheheh :D
     
  48. stjepan

    stjepan

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    thanks !
     
  49. agentsmith

    agentsmith

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    Thanks kshaaban!
     
  50. siliwangi

    siliwangi

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    Can you please mirror it to hotfile or rapidshare? i was having problem downloading it from that site, always stopped at 77%.